PRABHJOT KAUR
Brampton,Canada
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Service Worker
SUNRISE SENIOR LIVING
08.2022 - Current
- Learned how to coordinate activities on the calendar.
- Track attendance for activity participation per person on a daily basis.
- Time management for newsletter and calendars.
- Assist with a monthly newsletter.
- Learned how to create, review and approve invoices.
- Review the account coding sheets.
DISPATCHER
EK NAAM SHIPPING COOPERATION
11.2021 - 09.2022
- Recorded customer encounters through detailed notes and maintained comprehensive records.
- Monitored dispatched calls and took action to resolve and correct potential problems.
- Scheduled and tracked movements of owned and rented equipment.
- Conducted geographical location spotting and map reading to support fleet personnel.
- Communicated with broker or direct shipper daily about freight movements and delivery timetables.
- Tracked purchase orders and approved vendor invoices for outside services.
- Dispatched calls for emergency and routine driver call-outs.
- Monitored flow of paperwork and directed information to appropriate departments.
- Successfully avoided time delivery delays by carefully planning best routes.
QUALITY ASSURANCE TECHNICIAN
RICHARDSON
05.2019 - 01.2022
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Helped uncover and fix production problems to reduce overall defect rates.
- Achieved quality assurance operational objectives by preparing and implementing production, productivity, and customer-service standards.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Monitored product standards and quality-control programs.
Education
RAI Trucking Dispatch Specialist - Dispatch Training Program
Social Service worker – Gerontology
St. Clair College at Ace Acumen
Toronto, Ontario12.2019
Bachelor Of Science - undefined
B.U.C College (GNDU)
Batala, Punjab05.2016
Skills
- Problem-Solving Skills
- Quality control expertise
- Sound Decision-Making Abilities
- Quality Assurance and Control
- Customer Service
- Data Analysis
Certification
- Sunrise Senior Living, Oakville, Ontario.
- Food handler certification course (2022)
- Certification of completion of Microsoft excel 2019/365
Timeline
Social Service Worker
SUNRISE SENIOR LIVING
08.2022 - Current
DISPATCHER
EK NAAM SHIPPING COOPERATION
11.2021 - 09.2022
QUALITY ASSURANCE TECHNICIAN
RICHARDSON
05.2019 - 01.2022
Social Service worker – Gerontology
St. Clair College at Ace Acumen
Bachelor Of Science - undefined
B.U.C College (GNDU)