Prabhjot Kaur
Winnipeg,MB
Summary
Dynamic and reliable professional with a proven track record at KFC, excelling in customer service and conflict resolution. Recognized for boosting sales through effective communication and enhancing team efficiency. Committed to maintaining high standards of professionalism and courtesy while managing inventory and customer interactions.
Overview
3
3
years of professional experience
Work History
Cashier
KFC
Winnipeg, MB
11.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Increased sales of promotional items by informing customers about current offers.
Customer Service Representative
Elgin Cafe
Amritsar, Punjab, India
09.2022 - 07.2024
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Consulted with businesses to supply accurate product and service information.
- Contributed to event marketing, sales and brand promotion.
- Contributed to team objectives in fast-paced environment.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cashier
Subway
Amritsar
04.2022 - 10.2022
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with team members to streamline workflows and improve response times.
- Handled escalated complaints with professionalism, ensuring prompt resolution.
- Maintained accurate records of customer interactions for future reference and analysis.
Education
Diploma - Sales And Event Coordinator
Manitoba Institute of Trades And Technology
Winnipeg, None10-2025
Skills
- Reliability and punctuality
- Professionalism and courtesy
- Conflict resolution
- Patience and empathy
- Honest and dependable
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Cashier
KFC
11.2024 - Current
Customer Service Representative
Elgin Cafe
09.2022 - 07.2024
Cashier
Subway
04.2022 - 10.2022
Diploma - Sales And Event Coordinator
Manitoba Institute of Trades And Technology