Front desk professional with strong background in medical settings. Adept at patient coordination, appointment scheduling, and record management. Known for fostering teamwork and adapting to shifting priorities. Strong communication and organizational skills with focus on patient care and efficiency.
Work History
Front Desk Medical Assistant
MediStar Family Practice & Walk in Clinic
11.2024 - 12.2024
Maintained current and accurate medical records for patients.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Received and routed laboratory results to correct clinical staff members.
Prepared and processed patient referrals and transfer requests.
Front Desk Medical Assistant
Savanna Medical Centre
08.2024 - 10.2024
Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
Enhanced patient satisfaction by efficiently managing front desk operations and addressing concerns promptly.
Checked patient insurance, demographic, and health history to keep information current.
Maintained current and accurate medical records for patients.
Education
Bachelor of Science - Health And Human Services Mangement
Bow Valley College
Calgary, None
05-2024
Skills
Office administration
Patient scheduling
Patient registration
Insurance verification
Appointment management
Medical billing
Reminder calls
Electronic medical records
Documentation
Paperwork coordination
Appointment scheduling
Inpatient care
Medical charting
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Front Desk Medical Assistant
MediStar Family Practice & Walk in Clinic
11.2024 - 12.2024
Front Desk Medical Assistant
Savanna Medical Centre
08.2024 - 10.2024
Bachelor of Science - Health And Human Services Mangement
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