Prabhjot Kaur
Edmonton
Summary
Dynamic Career Agent with a proven track record at Hope Immigration, excelling in consultative sales techniques and career counseling. Achieved a high retention ratio by fostering strong client relationships and implementing outreach programs. Skilled in paperwork coordination and problem-solving, driving success through innovative strategies and a high-energy attitude.
Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
12
12
years of professional experience
Work History
Career Agent
Hope Immigration
08.2015 - 02.2025
- Completed [Number] cold and warm calls each day to build connections and set up appointments.
- Maintained more than [Number]% retention ratio by building and strengthening client relationships.
- Finalized and submitted all policy paperwork for new and upgrade business.
- Kept records updated and submitted weekly and monthly financial reports to supervisors.
- Introduced special outreach programs to department chair in effort to increase institution's interest in community service.
- Established and oversaw clear guidelines about procedures and success metrics.
- Maintained knowledge of market and diverse career opportunities.
Teacher
SD Girls Senior Secondary School
04.2013 - 03.2015
- Created and developed lesson plans to meet students' academic needs.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Adapted teaching methods and materials to meet students' varying needs.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Education
Master of Science - INFORMATION TECHNOLOGY
LPU JALANDHAR
JALANDHAR ,INDIA09-2013
Bachelor of Arts - Arts
KUK KURUKSHETRA
KURUKSHETRA06-2007
Skills
- Competitor research
- Paperwork coordination
- Career counseling
- Consultative sales techniques
- Warm calling skills
- Technical troubleshooting
- High-energy attitude
- Problem-solving
- Credit adjustments
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Career Agent
Hope Immigration
08.2015 - 02.2025
Teacher
SD Girls Senior Secondary School
04.2013 - 03.2015
Master of Science - INFORMATION TECHNOLOGY
LPU JALANDHAR
Bachelor of Arts - Arts
KUK KURUKSHETRA
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