Prabhjot Kaur
Mississauga
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
4
4
years of professional experience
Work History
Supervisor
Tim Hortons
06.2023 - 03.2025
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
Machine Operator
Give And Go
01.2023 - 06.2023
- Operated machining equipment safely with team of operators.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Quality Control Technician
CRS Plastics
09.2022 - 11.2022
- Calibrated, validated and maintained laboratory equipment.
- Performed visual inspections of finished products.
- Supplied quality control data necessary for regulatory submissions.
- Monitored testing procedures to ensure that all tests were performed according to established item specifications, standard test methods and protocols
- Conducted routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Identified and resolved variances to bring products in line with requirements.
- Inspected Product or Service and compared against standards to meet regulatory requirements.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Maintained over Number various instrumentation devices.
Quality Control Technician
Gelpac
04.2021 - 09.2022
- Planned ahead for machine changeovers and efficiently changed from one product item to another
- Packed finished goods in proper packaging and boxes, reducing damage during transport.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Identified and resolved variances to bring products in line with requirements.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Generated detailed reports outlining results and recommendations.
- Reported problems and concerns to management.
- Conducted investigations into questionable test results.
Education
Bachelor Of Technology - Computer Science
Punjab technical university
Enterprise Content Management -
Conestoga College Institute of Technology And Advanced Learning
12.2020
Skills
- Raw Materials Receiving
- Solution Development and Optimization
- Hazardous Waste Disposal
- Quality Control Data Compilation
- Laboratory Equipment Calibration
- Quality Assurance and Control
- Regulator Submission Support
- Finished Goods Inspection
- Cleaning and Sanitation
- Quality Issue Identification
- Corrective Actions
- Attentive and Observant
- Sample Checking
- Computer Skills
- Training and mentoring
- Staff Management
- Staff Discipline
- Staff management
- Customer service
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Supervisor
Tim Hortons
06.2023 - 03.2025
Machine Operator
Give And Go
01.2023 - 06.2023
Quality Control Technician
CRS Plastics
09.2022 - 11.2022
Quality Control Technician
Gelpac
04.2021 - 09.2022
Enterprise Content Management -
Conestoga College Institute of Technology And Advanced Learning
Bachelor Of Technology - Computer Science
Punjab technical university
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