Prabhjot Kaur
Brandon,MB
Summary
Dynamic manager with a proven track record at Shell Gas Station, excelling in team motivation and conflict resolution. Skilled in creating a safe environment and enhancing customer satisfaction through effective communication. Strong attention to detail and problem-solving abilities, ensuring high-quality service delivery and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Shell Gas Station
09.2021 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Quality Control Analyst
Polar Pak
02.2020 - 04.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Developed comprehensive documentation, maintaining accurate records of quality control results and actions taken.
- Inspected incoming products for adherence to labeling laws and company quality standards.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Enhanced product quality by conducting thorough analyses and implementing corrective actions.
- Achieved shorter lead times by optimizing workflow processes, resulting in faster delivery times for customers.
- Trained and coached existing and new employees on multiple investigative case types and internal control processes.
Education
Chemical Laboratory Analysis - Chemistry
Lambton College of Applied Arts And Technology
Toronto, ON08.2021
Bachelor Of Science - Chemistry, Physics And Mathematics
Punjab University
Punjab, India08.2017
Skills
- Creating and maintaining a safe infection-controlled environment
- Attention to Details
- Ensuring Accuracy of Lab Results
- Organizational Skills
- Effective Communication
- Stamina/Strength
- Technical Skills
- Flexibility
- Time Management
- Team Work
- Problem Solving Skills
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
WHIMS, CPR, Food handler
Timeline
Manager
Shell Gas Station
09.2021 - 08.2023
Quality Control Analyst
Polar Pak
02.2020 - 04.2021
Chemical Laboratory Analysis - Chemistry
Lambton College of Applied Arts And Technology
Bachelor Of Science - Chemistry, Physics And Mathematics
Punjab University
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