PRABHJOT KAUR
Brampton,ON
Summary
Energetic Sales Representative with a proven track record of identifying prospects and converting leads into loyal customers. Possessing superior communication skills and a deep understanding of client needs, consistently achieving high sales closing rates. Recognized for creativity and resourcefulness in surpassing sales, revenue, and profit goals.
Overview
6
6
years of professional experience
Work History
Sales Representative
Walectric Industries
Edmonton, Alberta
03.2023 - 02.2025
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Managed a large volume of incoming quote requests, prioritizing tasks effectively to meet tight deadlines consistently.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Negotiated prices, terms of sales and service agreements.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Shift Supervisor
A&w Restaurants
St. John's, NL
12.2022 - 02.2023
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Customer Service Representative
Inshape fitness
St. John's, NL
12.2021 - 02.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities
- Collected payments, renewed memberships and resolved billing issues
- Resolved customer complaints and made necessary updates to customers' accounts.
Crew Member
Chipotle Grill
Toronto, ON
12.2018 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Mechanical Engineering -
Centennial College of Applied Arts And Technology
Scarborough, ON12.2020
Skills
- Verbal and Written Communication
- Team Collaboration
- Expense Reporting
- Meeting Arrangements
- Office Management
- Customer Assistance
- Telephone Etiquette
- Email Decorum
- Scheduling Appointments
- Researching Skills
- Front Desk Reservations
Languages
English
Hindi
Punjabi
Timeline
Sales Representative
Walectric Industries
03.2023 - 02.2025
Shift Supervisor
A&w Restaurants
12.2022 - 02.2023
Customer Service Representative
Inshape fitness
12.2021 - 02.2023
Crew Member
Chipotle Grill
12.2018 - 08.2021
Mechanical Engineering -
Centennial College of Applied Arts And Technology