Prabhjot Kaur
Calgary,AB
Summary
A highly motivated professional with 8+ years of experience in customer engagement, administrative support, and team management. Adept at building strong relationships, quickly adapting to new environments, and providing efficient solutions to meet customer needs. Proficient in handling diverse responsibilities with a focus on excellence and collaboration.
Overview
8
8
years of professional experience
Work History
IELTS Trainer & Immigration Assistant
AD EDU. Group
06.2016 - 10.2024
- Conducted interactive training sessions, fostering a welcoming environment for students from diverse backgrounds, improving their learning experience and confidence.
- Supported clients with immigration processes, organizing documents and handling online visa applications efficiently, ensuring a seamless customer experience.
- Developed customized strategies to meet individual needs, demonstrating quick adaptability and strong interpersonal skills.
- Supervised and managed teaching assistants, ensuring smooth operation of practice sessions and assignment evaluations.
- Maintained excellent communication and problem-solving skills while guiding clients through complex systems and procedures.
Education
Master of Arts - History
Malwa College
Samrala, Punjab05-2016
Bachelor of Arts -
Malwa College
Samrala, Punjab05-2014
Skills
- Customer relationship management
- Communication and interpersonal skills
- Time management and organization
- Problem-solving and conflict resolution
- Quick learner with adaptability to dynamic environments
- Document management and online application filing
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
IELTS Trainer & Immigration Assistant
AD EDU. Group
06.2016 - 10.2024
Master of Arts - History
Malwa College
Bachelor of Arts -
Malwa College
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