Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Prabhjot Kaur Hari

Surrey,BC

Summary

Proven sales expert with a track record of fostering lasting customer relationships and exceeding sales targets at Fitt4less. Skilled in negotiation and relationship selling, adept at identifying customer needs to drive sales. Achieved consistent sales growth through effective networking and customer engagement. Demonstrates strong complaint handling abilities, enhancing customer loyalty and satisfaction.

Overview

3
3
years of professional experience

Work History

Salesperson

Fitt4less
08.2023 - 05.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Informed customers of promotions to increase sales productivity and volume.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Maintained current knowledge of evolving changes in marketplace.

Sales Associate

Zara
07.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Grocery Store Cashier

Fresco
03.2021 - 02.2022
  • Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
  • Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
  • Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
  • Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
  • Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Handled returns or exchanges promptly; resolving issues according to store policy while maintaining professionalism.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Promoted a safe working environment by adhering to safety guidelines while operating the cash register system and other equipment.
  • Streamlined checkout process by accurately scanning items and applying appropriate discounts or promotions.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

Bussiness Gernal - Accounting And Finance

Cambrian College of Applied Arts And Technology
Greater Sudbury, None
04.2023

Skills

  • Relationship Building
  • Customer Relationship Building
  • Customer care
  • Customer Engagement
  • Networking
  • Sales process
  • Sales strategy development
  • Negotiation
  • Objection handling
  • Product description
  • Complaint Handling
  • Relationship selling

Languages

English
Full Professional
Punjabi
Full Professional

Timeline

Salesperson

Fitt4less
08.2023 - 05.2024

Sales Associate

Zara
07.2022 - 06.2023

Grocery Store Cashier

Fresco
03.2021 - 02.2022

Bussiness Gernal - Accounting And Finance

Cambrian College of Applied Arts And Technology

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Prabhjot Kaur Hari