Prabhjot Kaur
Edmonton,AB
Summary
Proven customer service professional with experience at Tandoori Flame Restaurant, adept in maintaining high levels of customer satisfaction and workplace efficiency. Demonstrates exceptional patience, composure under pressure, and a commitment to reliability. Skilled in swiftly addressing customer concerns, ensuring a positive environment and fostering loyalty.
Overview
8
8
years of professional experience
Work History
Early Childhood Educator
Sand Castle Childcare
Brampton, ON
10.2023 - 09.2024
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Deli Clerk
Safeway
Edmonton, AB
09.2018 - 06.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Early Childhood Program Director
Treehouse Montessori Childhood Development Centre
Edmonton, AB
08.2020 - 04.2022
- Organized family engagement events to build trust between the program staff and parents or guardians of enrolled children.
- Managed staff recruitment, hiring, training, and retention to maintain a team of highly qualified educators.
- Mentored new hires guiding them towards seamless integration within the existing team to ensure a united front in achieving program goals.
- Coordinated and facilitated development of cooperative efforts between schools and other community agencies in serving students.
Customer Service Cashier
Tandoori Flame Restaurant
Brampton
09.2016 - 06.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Early Childhood Educator - Early Childhood Care And Education
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON06.2018
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Languages
English
Full Professional
Timeline
Early Childhood Educator
Sand Castle Childcare
10.2023 - 09.2024
Early Childhood Program Director
Treehouse Montessori Childhood Development Centre
08.2020 - 04.2022
Deli Clerk
Safeway
09.2018 - 06.2023
Customer Service Cashier
Tandoori Flame Restaurant
09.2016 - 06.2018
Early Childhood Educator - Early Childhood Care And Education
Sheridan College Institute of Technology And Advanced Learning