Prabhjot Kaur
MISSISSAUGA,ON
Summary
I am highly motivated and eager to apply my academic knowledge to real-world experiences. As a recent graduate from Loyalist College in Biotechnology, I have been equipped with a strong foundation in Molecular Biology, PCR, and Cell Culture. I believe that these skills, paired with my self-motivation, analytical mindset, and solution-oriented approach, make me a promising candidate for this role. One of my greatest strengths is my ability to remain motivated and focused, even in challenging situations. I am also adept at analyzing complex situations to find innovative solutions. I am confident that these qualities, combined with my technical skills, will enable me to make a significant contribution to your team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's
Mississauga, ON
06.2022 - 03.2024
- Maintained accurate records of sales transactions using point-of-sale systems.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Created reports on sales trends, inventory levels, and financial data.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved customer inquiries and complaints requiring management-level escalation.
Customer Service Representative
Domino's
Napanee
03.2021 - 05.2022
- Maintained a high level of professionalism when dealing with difficult customers.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Answered customer inquiries and provided accurate information regarding products and services.
- Conducted regular follow-up calls with customers after resolving their issues.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong customer relationships to encourage repeat business.
- Collected deposits or payments and arranged for billing.
Education
Applied Technology - Biotechnology
Loyalist College of Applied Arts And Technology
Belleville, ON04-2022
Bachelor of Science - Biotechnology
DAV College
Jalandhar, IND05-2019
Skills
- Willingness to learn
- Excellent time management skills
- Public speaking
Certification
- Biology of compassion
- Foundation skills in Science
- WHMIS
- Good manufacturing practices certification
- CPR certification
- Food and safety handler certification
Accomplishments
- Watson JD , Crick FHC . Molecular structure of nucleic acids. A structure for deoxyribose nucleic acid. Nature. (1953);171:737–738.
- Bioinformatics Basics: applications in Biological science and Medicine by Hooman Rashidi and Lukes K. Buchler.
Timeline
Assistant Manager
Domino's
06.2022 - 03.2024
Customer Service Representative
Domino's
03.2021 - 05.2022
Applied Technology - Biotechnology
Loyalist College of Applied Arts And Technology
Bachelor of Science - Biotechnology
DAV College
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