Prabhjot Kaur
Brampton,ON
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Server
the veggie thali restaurants
Scarborough , ON
06.2023 - 11.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
Cashier
subway
Scarborough , ON
02.2023 - 05.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Education
Associate of Arts - Gernal Business
Lambton Collage
North York 01-2023
Skills
- Table Bussing
- Order Management
- Table Setting
- Safe Food Handling
- Guest Engagement
- Food inspection
- Check payment processing
- Service prioritization
- Positive and professional
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Timeline
Server
the veggie thali restaurants
06.2023 - 11.2023
Cashier
subway
02.2023 - 05.2023
Associate of Arts - Gernal Business
Lambton Collage
Similar Profiles
CHANDAN KUMARCHANDAN KUMAR
Restaurant Manager at Ghoomar Traditional ThaliRestaurant Manager at Ghoomar Traditional Thali
Sunny JosephSunny Joseph
Manager at Thali Indian CuisineManager at Thali Indian Cuisine
Hannah HarveyHannah Harvey
Food Service Worker at The Veggie ThumperFood Service Worker at The Veggie Thumper
Mayuri GourMayuri Gour
Integrated Solutions Documentation Engineer at KION GroupIntegrated Solutions Documentation Engineer at KION Group
Inthumathy UthayachandranInthumathy Uthayachandran
Personal Support Worker at Revera OntarioPersonal Support Worker at Revera Ontario