Prabhjot Kaur
Winnipeg,MB
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Receptionist
Sacred heart convent school
Ludhiana
2023.06 - 2024.11
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Updated daily log book with information about visitors entering the premises.
Customer Service Representative
MBD mall
Ludhiana
2022.09 - 2023.05
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered inbound calls, chats and emails to facilitate customer service.
- Consulted with customers to resolve service and billing issues.
- Set up and activated customer accounts.
Education
Bachelor of Science -
The University of Winnipeg
Winnipeg 2027-09
High School Diploma -
S.G.N International School
Ludhiana 2023-03
Skills
- File Management
- Technical Support
- Project Coordination
- Administrative Support
- Data Entry
- Scheduling
- Meeting Preparation
- Creativity
Timeline
Receptionist
Sacred heart convent school
2023.06 - 2024.11
Customer Service Representative
MBD mall
2022.09 - 2023.05
Bachelor of Science -
The University of Winnipeg
High School Diploma -
S.G.N International School
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