Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Prabhjot Kaur

Summary

Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Driven Sales Supervisor with outstanding organizational skills and workplace focus. Adept in strategy development and staff training. Offering 3 years of sales experience and excellent leadership ability. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Highly organized Sales Supervisor with expertise in data analysis. Known for coordinating teams effectively to promote increased revenue generation. Ethical Sales Supervisor with extensive sales experience, positive interaction skills and knowledge of marketing techniques. Creates dynamic sales team for optimum performance. Skilled in interacting with employees and customers.

Overview

5
5
years of professional experience

Work History

Sales Supervisor

Bell Mobility
02.2022 - 10.2023
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Created employee schedules to align coverage with forecasted demands.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Communicated customer feedback and complaints to team members to promote proper resolution.

Sales Associate

Mobile Shop
06.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.

Order Packer

IS2 Workforce Solutions
03.2021 - 04.2021
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.

Order Packer

Acara Solutions
01.2021 - 03.2021
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.

Order Packer

DJ Gosselin Personnel Inc.
11.2020 - 12.2020
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.

Order Packer

Randstad
10.2020 - 11.2020
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.

Order Picker

Sobeys
09.2019 - 04.2020
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Promotions Specialist

JW Research
03.2019 - 05.2019
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
  • Identified potential marketing opportunities to increase brand awareness.
  • Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.

Education

Diploma - Business Administration

Bow Valley College
Calgary, AB
04.2021

Skills

  • Shrinkage Control
  • Channel Management
  • Sales Team Assistance
  • Goals and Performance
  • Sales Team Oversight
  • Sales Coaching
  • Training Staff
  • Sales Strategies
  • Staff Management
  • Analyzing Data
  • Inventory Oversight
  • Inventory Control
  • Expense Control
  • Staff Training
  • Sales Expertise
  • Scheduling
  • Management Support
  • Effective Selling Techniques
  • Budget and Report Writing
  • Proficient in Technology

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Sales Supervisor

Bell Mobility
02.2022 - 10.2023

Sales Associate

Mobile Shop
06.2021 - 01.2022

Order Packer

IS2 Workforce Solutions
03.2021 - 04.2021

Order Packer

Acara Solutions
01.2021 - 03.2021

Order Packer

DJ Gosselin Personnel Inc.
11.2020 - 12.2020

Order Packer

Randstad
10.2020 - 11.2020

Order Picker

Sobeys
09.2019 - 04.2020

Promotions Specialist

JW Research
03.2019 - 05.2019

Diploma - Business Administration

Bow Valley College
Prabhjot Kaur