Summary
Overview
Work History
Education
Skills
Timeline
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PRABHJOT KAUR

Brampton,Canada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to get full time job.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald's
04.2023 - 07.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Stocked shelves to organize aisles in assigned department.

Call Center Associate

BPO Call Center
02.2019 - 01.2020
  • Assisted customers by answering questions and responding to inquiries.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Recommended products to customers, thoroughly explaining details.

Education

Business General - Business

Mohawk College of Applied Arts And Technology
Mississauga, ON
12.2024

High School Diploma -

Gobind International Public School
Bhadaur
04.2020

Skills

  • Customer service excellence
  • Conflict resolution
  • Communication (verbal and written)
  • Problem-solving
  • Multitasking
  • Teamwork
  • Product knowledge
  • Time management

Timeline

Crew Member

McDonald's
04.2023 - 07.2023

Call Center Associate

BPO Call Center
02.2019 - 01.2020

Business General - Business

Mohawk College of Applied Arts And Technology

High School Diploma -

Gobind International Public School

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PRABHJOT KAUR