Prabhjot Kaur
Brampton,ON
Summary
Hardworking, self-motivated and detail oriented, I’m seeking the position for Distribution Administrator at KWE. Bringing proficiency in various Microsoft office tools, computer fundamentals and operational knowledge of Warehouse Management software (DLX and SAP), I am an enthusiastic and fast learner, reliable, punctual and a good listener.
Overview
4
4
years of professional experience
Work History
OPERATIONS ASSISTANT
Kintetsu World Express
02.2022 - Current
- Provide administrative support with accurate document preparation and data entry.
- Solve problems timely and effectively, ensuring customer satisfaction.
- Manage day-to-day department operations with effective workflow coordination.
- Follow detailed directions from management to complete daily paperwork and computer data entry.
- Answer emails and respond to calls to provide accurate information and assist with daily shipment related inquiries.
SALES REPRESENTATIVE
Tri-Star Traffic And Distribution
01.2022 - 02.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinate information between dispatch and customers and provided regular updates on shipping/delivery.
- Maintained and managed customer files and databases.
- Responded to customer calls and emails to answer questions about products and services.
FOOD SERVICE MANAGER
Real Punjabi Taste
12.2020 - 12.2021
- Co-originated front and back of daily restaurant operations.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
- Oversaw food preparation and monitored safety protocols.
- Trained and supervised new staff to enhance customer service skills.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Tracked food production levels, meal counts, and supply costs.
- Implemented effective inventory control systems to reduce food spoilage and waste.
RESTAURANT TEAM MEMBER
Tim Hortons
11.2019 - 12.2020
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Prepared food and coffee orders; Operated register to process payments and collect cash payment for order total
- Worked different stations to provide optimal coverage and meet production and delivery goals.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
WAREHOUSE ASSOCIATE
Amazon Fulfillment Centre
05.2019 - 11.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Confirmed accuracy, quality and quantity of materials received and listed on orders.
- Performed inventory control, such as counting, and stocking merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Education
Certificate - TRUCK DISPATCH AND FREIGHT BROKER SPECIALIST
Maze Consultancy And Training
Etobicoke, ON12.2021
Advanced Diploma - BIOTECHNOLOGY
Seneca College of Applied Arts And Technology
North York, ON05.2019
Skills
- Operations and Procedural Knowledge
- Strong organizational, analytical, and multi-tasking ability
- Effective written and verbal communication and strong interpersonal skills
- Prioritize work, manage use of time and other resources
References
Available upon request
Timeline
OPERATIONS ASSISTANT
Kintetsu World Express
02.2022 - Current
SALES REPRESENTATIVE
Tri-Star Traffic And Distribution
01.2022 - 02.2022
FOOD SERVICE MANAGER
Real Punjabi Taste
12.2020 - 12.2021
RESTAURANT TEAM MEMBER
Tim Hortons
11.2019 - 12.2020
WAREHOUSE ASSOCIATE
Amazon Fulfillment Centre
05.2019 - 11.2019
Certificate - TRUCK DISPATCH AND FREIGHT BROKER SPECIALIST
Maze Consultancy And Training
Advanced Diploma - BIOTECHNOLOGY
Seneca College of Applied Arts And Technology
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