Prabhjit M. Singh
Picton,BC
Summary
Dynamic Store Manager at Looniebin and Bakery with a proven track record in enhancing customer satisfaction and increasing profitability through effective inventory management and exceptional problem-solving skills. Adept at mentoring staff and fostering a positive work environment, consistently delivering high-quality service and maintaining strong customer relations.
Overview
7
7
years of professional experience
Work History
Store Manager
Looniebin and Bakery
08.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
Construction Worker
Ledcor Construction
05.2018 - 02.2022
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
- Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
Education
Health Care Administration - Health Care Administration
St.Lawrence College
Toronto, ON01.2018
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
Languages
English
Professional Working
English
Professional Working
Timeline
Store Manager
Looniebin and Bakery
08.2022 - Current
Construction Worker
Ledcor Construction
05.2018 - 02.2022
Health Care Administration - Health Care Administration
St.Lawrence College
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