Prabhjeet Kaur Sandhu
Sales Assocaite
Abbotsford,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
19
19
years of post-secondary education
Work History
Sales Associate - Assistant Manager
Reddhart Workwear
Abbotsford, BC
10.2021 - Current
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Merchandise Clerk
Big Box Outlet Store
Abbotsford, BC
07.2020 - 06.2022
- Tagged newly arrived merchandise with warehouse identification stickers and moved to correct storage locations.
- Used warehouse management system and handheld scanners to document merchandise movements.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Prepared orders for shipment by picking, packing, and labeling merchandise to allocated stores.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Cashier and Food Counter- Customer Service
Fatburger
Abbotsford, BC
07.2019 - 01.2021
- Greeted customers entering store with smile and responded promptly to customer needs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and heal
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Sales Associate - Customer Service
Smart Frames & Accents
Abbotsford, BC
03.2017 - 06.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Server, Hostess
Denny's
Abbotsford, BC
12.2017 - 02.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Customer Service - Cashier
Dairy Queen Grill & Chill
Abbotsford, BC
02.2016 - 07.2017
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Redeemed coupons to discount purchases.
- Utilized POS system to handle customer cash and credit card transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Little Flower Convent School
India 03.1998 - 03.2014
Associate of Arts - Science
University of The Fraser Valley
Abbotsford, BC 05.2015 - 12.2017
Basic Training Diploma - Individualized Studies
Academy of Learning College
Abbotsford, BC 11.2020 - 01.2021
Skills
Professional, Respectly and Confidential - To protect the integrity otiation, policies and procedues, products and all business / client information
Effective Communication- proficient in English, Hindi and Punjabi
High Performance Standards - committed to honesty and excellence
Conflict Resolution - able to resolve assess problems with positive outcomes
Positive attitude and energetic - Consider producing quality work as a priority to all my task, with accuracy and attention to detail
Dedicated and Hard Working - embraces change, sees the big pictures, provides team support
Effective Management and Leadership Skills - to a diverse group of individuals
Proficient Computer Skills - Microsoft Word, Microsoft excel, Windows 10, etc
Timeline
Sales Associate - Assistant Manager
Reddhart Workwear
10.2021 - Current
Basic Training Diploma - Individualized Studies
Academy of Learning College
11.2020 - 01.2021
Merchandise Clerk
Big Box Outlet Store
07.2020 - 06.2022
Cashier and Food Counter- Customer Service
Fatburger
07.2019 - 01.2021
Server, Hostess
Denny's
12.2017 - 02.2019
Sales Associate - Customer Service
Smart Frames & Accents
03.2017 - 06.2019
Customer Service - Cashier
Dairy Queen Grill & Chill
02.2016 - 07.2017
Associate of Arts - Science
University of The Fraser Valley
05.2015 - 12.2017
High School Diploma -
Little Flower Convent School
03.1998 - 03.2014