Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Prabhjeet Kaur

Brampton,Ontario

Summary

I am a highly motivated and hardworking individual searching for a role that allows me to apply my expertise, learn new technologies, and collaborate with a diverse team in a stimulating and innovative way.

Overview

3
3
years of professional experience
1
1
Certification

Work History

TEAM MEMBER

Tim Hortons
09.2023 - 11.2023
  • Reason For Leaving: Shifted to Brampton due to family problem
  • Handled payments, took orders at the counter, drive thru, performed daily cleaning duties, made and served coffee, bakery products etcetera
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers

TEACHER

Maharishi Dayanand Academy
01.2021 - 07.2023
  • Provided optimal care and academic support to students
  • Created and fostered positive relationships with students, parents, and colleagues
  • Encouraged students to engage in the world around them by igniting their minds through provoking subject content and activities
  • Facilitated outdoor learning experiences and the involvement of nature as much as possible

TEAM MEMBER

OVEN N GRAIN
09.2020 - 12.2020
  • Provided friendly and attentive service and exceptional hospitality
  • Answered telephone calls and responded to inquiries
  • Packed bakery goods and provided customer assistance
  • Performed daily cleaning duties
  • Assigned patrons to tables suitable for their needs and according to rotation
  • Provided support to team members to ensure all goals were met in a timely manner

Education

POSTGRADUATE DIPLOMA IN MENTAL HEALTH AND DISABILITY MANAGEMENT CANDIDATE -

Mohawk College
01.2024

Sant Nischal Singh Public School Yamuna Nagar

B. ED IN SPECIAL EDUCATION -

Government Rehabilitation Institute for Intellectual Disabilities
01.2020

MASTER OF ARTS (M.A.) IN PUBLIC ADMINSITRATION -

D.A.V College 10 Chandigarh
01.2018

GRADUATION IN PUBLIC ADMINISTRATION HONORS -

M.C.M college sector 36 Chandigarh
01.2016

Skills

  • Excellent communication skills, friendly and approachable
  • Able to follow instructions, and easily adapt to changing schedules and tasks
  • Know multiple languages English, Hindi, and Punjabi
  • Experience working with customers and employees from different backgrounds
  • Time management skills, punctuality
  • Works well in busy and stressful situations with good problem-solving skills
  • POS cash handling skills, debit, credit, and gift card processing
  • Proficient in MS Office, Excel, and PowerPoint
  • Leadership skills, taking initiative in job-related duties
  • Skilled in building professional and personal rapport with co-workers and customers

Certification

  • Completed SafeTALK training from Mohawk College, Hamilton
  • Complete CPI Nonviolent Crisis Intervention Training from Mohawk College, Hamilton
  • Participated and presented paper in National Conference - Introduction and Challenges To Inclusion
  • Participated in National Conference Disabilities Rights and Status in India Policy and Programs for PWD
  • State level training program - Audit of Accessibility for PWD
  • First Aid & CPR

Volunteer Experience

1.  SAANCH Foundation, Chandigarh, Punjab, Voluntarily worked with children in slums and backward area of Chandigarh, Organized cloth donation drives during harsh winter months, Also, organized blood donation campaigns.


2.  In my volunteer role at Delta Bingo and Gaming, Brampton that I have joined recently, I have had the privilege of contributing to the mission of Elder Help Peel. I am grateful for the opportunity to make a positive impact on the lives of seniors in our community.




Timeline

TEAM MEMBER

Tim Hortons
09.2023 - 11.2023

TEACHER

Maharishi Dayanand Academy
01.2021 - 07.2023

TEAM MEMBER

OVEN N GRAIN
09.2020 - 12.2020

POSTGRADUATE DIPLOMA IN MENTAL HEALTH AND DISABILITY MANAGEMENT CANDIDATE -

Mohawk College

Sant Nischal Singh Public School Yamuna Nagar

B. ED IN SPECIAL EDUCATION -

Government Rehabilitation Institute for Intellectual Disabilities

MASTER OF ARTS (M.A.) IN PUBLIC ADMINSITRATION -

D.A.V College 10 Chandigarh

GRADUATION IN PUBLIC ADMINISTRATION HONORS -

M.C.M college sector 36 Chandigarh
Prabhjeet Kaur