Prabhdeep Singh Punni
Supervisor
Saskatoon,SK
Summary
Accomplished Supervisor with a proven track record at Passion Construction Ltd, enhancing team efficiency and customer satisfaction through strategic planning and process improvement. Skilled in staff management and operations, adept at resolving conflicts and driving productivity improvements, achieving notable results in workflow optimization and client relations.
Overview
5
5
years of professional experience
Work History
Supervisor
Passion Construction Ltd
06.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Produce Clerk
Walmart
10.2022 - 02.2023
- Pleasantly greeted customers and provided prompt and courteous service.
- Kept tidy and organized area to comply with cleanliness standards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
Delivery Assistant
SYSCO Food Services
11.2021 - 03.2022
- Collaborated with team members to streamline delivery processes, resulting in improved performance.
- Expedited urgent deliveries as needed, prioritizing tasks efficiently to meet deadlines.
- Handled cash transactions accurately, balancing accounts at the end of each shift.
- Demonstrated flexibility in adapting to schedule changes or unique delivery requirements, accommodating customer needs effectively.
Customer Service Representative
Circle K
09.2019 - 06.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Associate of Arts - Industrial Mechanic (Millwright) Foundation
05.2001 -
Associate of Arts - Parts Management
05.2001 -
Skills
Staff Management
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Produce Clerk - Walmart
10.2022 - 02.2023
Delivery Assistant - SYSCO Food Services
11.2021 - 03.2022
Supervisor - Passion Construction Ltd
06.2021 - Current
Customer Service Representative - Circle K
09.2019 - 06.2021
Saskatchewan Polytechnic - Associate of Arts, Industrial Mechanic (Millwright) Foundation
05.2001 -
Saskatchewan Polytechnic - Associate of Arts, Parts Management
05.2001 -
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