Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

PRABHDEEP SINGH

Halifax,NS

Summary

Dedicated Customer Service Specialist skilled in prioritizing and multitasking in fast-paced environments. Collaborative team player committed to achieving personal and business goals. Recognized for effectively resolving escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Advisor

MGADZ INC
Toronto, Ontario
01.2024 - Current
  • Provided customer service by responding to inquiries and resolving problems in a timely manner.
  • Answered customer calls, emails, and inquiries promptly and courteously.
  • Tracked customer feedback using surveys and other methods of evaluation.
  • Developed strategies for increasing customer satisfaction scores over time.
  • Developed strong customer relationships to encourage repeat business.
  • Identifying customer needs and suggesting solutions to enhance their experience.

Cashier

Amazon Whole Foods Market
Toronto, ON
08.2023 - 12.2023
  • To Make sure customers are being taken care of and the department looks great at all times
  • Surprise and delight the customers with consistent, delightful service
  • Provide courteous customer service; greet each customer with friendly eye contact and individually thank them for their business
  • Carefully bag groceries and offer carry out service
  • Retrieve, organize, and clean carts/baskets as needed or directed by leadership
  • Perform price checks as needed and restock returned/abandoned product in a timely manner
  • Respond promptly to customer needs and questions and request assistance when necessary
  • Keep department supplies filled and maintained
  • To Practice safe use and proper care and maintenance of all tools and equipment used
  • To Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.

Kitchen Assistant

The Indian Slice
Delhi, India
01.2023 - 08.2023
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
  • Prepared food items consistently following recipe cards and production and portion standards.
  • Stocked supplies such as food items and utensils in serving stations, cupboards, refrigerators, and salad bars.
  • Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.
  • Restocked items as needed throughout the day in order to maintain sufficient levels.

Education

BSc. Computer Science -

Saint Mary's University
05.2027

Skills

  • Communication
  • Problem-Solver
  • Attention to detail
  • Tech-Savvy
  • Customer service excellence
  • Customer Relations
  • Cleaning and sanitizing
  • Time management skills

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Timeline

Customer Service Advisor

MGADZ INC
01.2024 - Current

Cashier

Amazon Whole Foods Market
08.2023 - 12.2023

Kitchen Assistant

The Indian Slice
01.2023 - 08.2023

BSc. Computer Science -

Saint Mary's University

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