Prabhdeep Kaur
Brampton ,Canada
Summary
Dedicated and performance-driven professional with over 5 years of experience in logistics, warehouse operations, customer service, and retail. Proven expertise at Amazon delivery stations, specializing in HazMat handling, problem-solving, and onboarding. Recognized for driving efficiency, training new hires, and supporting compliance with safety protocols. Seeking a management role to apply leadership, team coordination, and operations excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Station Ambassador
Amazon Logistics - DXT4 Delivery Station
Laval, QC, Canada
05.2023 - 04.2025
- Lead daily operations in stowing, inducting, trailer offloading, scanning, and sorting of packages at a high-volume delivery station.
- Safely handle HazMat packages and ensure compliance with all DOT, WSIB, and Amazon internal safety regulations.
- Train and mentor new hires using Amazon's Buddy System; improve associate performance and onboarding speed.
- Collaborate with Process Assistants and Sort Managers to resolve operational issues and improve daily workflow.
- Recognized for high scan compliance, fast issue resolution, and consistent contributions to station-wide KPIs.
- Proactively resolve sideline, RTFC, AMZL, and milk run issues to ensure uninterrupted delivery operations.
Sortation Associate
Amazon Logistics - DXT4 Delivery Station
Laval, QC, Canada
11.2022 - 05.2023
- Executed accurate sorting and scanning of outbound packages.
- Unloaded trailers and inducted packages onto conveyor systems while following safety procedures.
- Supported operational consistency by identifying and resolving processing issues and mentoring new associates.
- Assisted in maintaining equipment functionality by reporting mechanical issues and helping prevent line disruptions during peak operations.
Assistant Supervisor
Oggy Pizza Factory
Montreal, QC, Canada
01.2021 - 10.2022
- Managed a team of kitchen and front-line staff during busy service hours.
- Implemented workflow changes to reduce delays and improve food prep accuracy.
- Monitored inventory levels and reduced food waste by applying first-in, first-out methods.
- Assisted in hiring and training new employees and ensuring workplace hygiene standards.
Fulfillment Center Associate
Amazon Fulfillment Center - YUL5
Longueuil, QC, Canada
03.2022 - 09.2022
- Managed item scanning, receiving, and inventory placement using RF scanners and WMS systems.
- Ensured warehouse organization and compliance with fulfillment protocols, contributing to timely order fulfillment.
- Demonstrated flexibility and adaptability by supporting multiple departments across YUL5 operations.
- Provided operational support in inbound and stowing processes during peak periods and critical staffing times.
Education
Business Administration & Commerce -
Canada College
Montreal, QC09.2022
High school - Commerce with maths and economics
Shaheed Darshan Singh Pheruman Memorial College
Punjab01.2018
Skills
- Team Leadership & Training (Buddy System)
- Hazardous Materials (HazMat) Compliance
- Amazon Fulfillment & Delivery Operations (DXT4 & YUL5)
- Problem Solving & Root Cause Analysis
- Inventory & Yard Management
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Process Optimization & KPI Reporting
- Safety & Regulatory Compliance
Certification
- Hazardous Materials Handling Certification, Amazon
- Business Analysis & Process Management, Coursera
- Workplace Safety & Emergency Protocols
- Lean Six Sigma Green Belt, Coursera
Languages
English
Timeline
Delivery Station Ambassador
Amazon Logistics - DXT4 Delivery Station
05.2023 - 04.2025
Sortation Associate
Amazon Logistics - DXT4 Delivery Station
11.2022 - 05.2023
Fulfillment Center Associate
Amazon Fulfillment Center - YUL5
03.2022 - 09.2022
Assistant Supervisor
Oggy Pizza Factory
01.2021 - 10.2022
High school - Commerce with maths and economics
Shaheed Darshan Singh Pheruman Memorial College
Business Administration & Commerce -
Canada College