Truck Dispatcher and Freight Brokerage Specialist
Rai Dispatch
08.2024 - Current
Hi, I’m
Prabhdeep Kaur
Fredericton,New Brunswick
Summary
Resourceful Truck Dispatcher known for high productivity and efficient task completion. Specialize in route planning, logistics coordination, and effective communication with drivers to ensure timely deliveries. Possess strong skills in problem-solving, multitasking, and decision-making, which contribute to smooth operations. Excel in fast-paced environments through adaptive planning and clear communication.
Work History
Rai DispatchToronto , Ontario
Truck Dispatcher and Freight Brokerage Specialist
08.2024 - Current
Job overview
- Specialist in software (EXPERT, AVAL).
- Developed and implemented specialized procedures for customer service operations.
- Generated reports to track performance metrics of team members.
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for customers in resolving complex issues.
- Analyzed client needs and determined appropriate shipping solutions.
- Developed relationships with freight carriers to negotiate competitive rates and services.
- Coordinated the entire shipping process, from pick-up to delivery of goods.
EJ EnterprisesFredericton, New Brunswick
Manager
07.2024 - 08.2024
Job overview
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
Education
Rai DispatchToronto, ON
Certification in Trucking Dispatch And Freight Brokerage from Dispatching
08-2024
CDE College Sherbrooke, QC
Advanced Diploma from Business Management Studies (BMS)
05-2021
Skills
- Deadline-oriented
- Route planning expertise
- Industry-specific software
- Freight Forwarding
- Relationship Building
- Regulatory compliance understanding
- Documentation and paperwork
- Dispatch of drivers
References
References available upon request.
Timeline
Manager
EJ Enterprises
07.2024 - 08.2024
Rai Dispatch
Certification in Trucking Dispatch And Freight Brokerage from Dispatching
CDE College
Advanced Diploma from Business Management Studies (BMS)
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