Summary
Work History
Education
Skills
References
Timeline
Hi, I’m

Prabhdeep Kaur

Fredericton,New Brunswick

Summary

Resourceful Truck Dispatcher known for high productivity and efficient task completion. Specialize in route planning, logistics coordination, and effective communication with drivers to ensure timely deliveries. Possess strong skills in problem-solving, multitasking, and decision-making, which contribute to smooth operations. Excel in fast-paced environments through adaptive planning and clear communication.

Work History

Rai Dispatch
Toronto , Ontario

Truck Dispatcher and Freight Brokerage Specialist
08.2024 - Current

Job overview

  • Specialist in software (EXPERT, AVAL).
  • Developed and implemented specialized procedures for customer service operations.
  • Generated reports to track performance metrics of team members.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Provided technical support for customers in resolving complex issues.
  • Analyzed client needs and determined appropriate shipping solutions.
  • Developed relationships with freight carriers to negotiate competitive rates and services.
  • Coordinated the entire shipping process, from pick-up to delivery of goods.

EJ Enterprises
Fredericton, New Brunswick

Manager
07.2024 - 08.2024

Job overview

  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.

Education

Rai Dispatch
Toronto, ON

Certification in Trucking Dispatch And Freight Brokerage from Dispatching
08-2024

CDE College
Sherbrooke, QC

Advanced Diploma from Business Management Studies (BMS)
05-2021

Skills

  • Deadline-oriented
  • Route planning expertise
  • Industry-specific software
  • Freight Forwarding
  • Relationship Building
  • Regulatory compliance understanding
  • Documentation and paperwork
  • Dispatch of drivers

References

References available upon request.

Timeline

Truck Dispatcher and Freight Brokerage Specialist

Rai Dispatch
08.2024 - Current

Manager

EJ Enterprises
07.2024 - 08.2024

Rai Dispatch

Certification in Trucking Dispatch And Freight Brokerage from Dispatching

CDE College

Advanced Diploma from Business Management Studies (BMS)
Prabhdeep Kaur