Prabhdeep Kaur
Milton,NS
Summary
Proactive and dedicated professional with a proven track record at Tim Hortons and Burger King, excelling in customer service and cash handling. Demonstrated ability to enhance team efficiency and customer satisfaction through effective collaboration, problem-solving, and a positive attitude. Fluent in English, Punjabi, and Hindi, adept at driving sales and fostering repeat business.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Tim Hortons
Brantford, ON
12.2023 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Cashier
Burger King
India
02.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Graduate Certificate - Management in Community Service
Conestoga College
Brantford, ONSkills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Cash Handling
- Flexible Schedule
- Money Handling
- Training and mentoring
- Sales expertise
- Fluent in English, Punjabi, Hindi
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
Food handler
Smart serve
CPR & First Aid
G License
Availability
Full Time Availability
Timeline
Team Member
Tim Hortons
12.2023 - 05.2024
Cashier
Burger King
02.2021 - 03.2023
Graduate Certificate - Management in Community Service
Conestoga College