Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Prabhdeep Kaur

Brampton,Ontario

Summary

To work in a challenging position which will put my skills to use along with offering considerable advancement opportunities in terms of developing my career. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Store Manager

Burger King
04.2023 - Current
  • Currently working with Burger king as a Store Manager since 2023
  • Managing food and beverage operations within budget and to the highest standards
  • Leading F&B team by attracting, recruiting, training and appraising talented personnel
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Identify customer’s needs and respond proactively to all of their concerns
  • Establish targets, KPI’s, schedules, policies and procedures
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Comply with all health and safety regulations.

Food Service Supervisor

Burger King
08.2022 - 04.2023
  • Responsible for restaurant operations, during assigned shifts, including opening and closing restaurant
  • Provides production direction to Team Members in a clear and concise way
  • Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production
  • Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings
  • Directs, trains and motivates Team Members during shift on each of the workstations
  • Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift.

01.2016 - 01.2019
  • In North Indian Restaurant had an experience of retail, customer service, kitchen management, cleaning etc
  • Over 6 months experience in customer service
  • Has an experience with Retail store over 3-year experience of stock take/dispatching/labeling/warehousing/picking and packing as well as assembling customer’s order
  • Had experience in Kmart Distribution Centre over 6 months experience through link 2 services where duties included interact with Kmart customers, interact with Kmart staff members regarding the stock take and scanning of products and then dispatching to the stores in New Zealand
  • Had an experience of Pick/Packer, RF Scanner at warehouse Distribution Centre Manukau, Auckland
  • Had one year experience as a Store manager at convenience store, where I had done interaction with customers, retail services, balance cash drawers, aware to the stock and make an order, dealing with suppliers as well as stock filling
  • Supervise all dairy projects and prepare reports and managed the daily activities, maintained neat and clean store appearance
  • Worked with Indian Kitchen started as a kitchen team member and lead to the Restaurant Supervisor where job duties included Address customers complaints or concerns, supervise staff, ensured health and safety regulations followed, provide customer service, set staff work schedules
  • Had six months experience in Ecotex Healthcare linen services Mississauga
  • Where main job duties were packing the healthcare linen, run machines for folding linen and distributed in timely manner
  • Worked with Roots Distribution Centre as a picking and packing the online orders
  • Worked with Gate Gourmet as a production floor member to look after the Air Canada flight numbers to prepare the meals for the passengers and distribute it to the flights and address passenger’s complaints and concerns about their special meals.

Education

Diploma in Business Management Level 5 & 6, Marketing Management, Business Communication, Accounting, Human and Resources Management, Managing People Performance -

Imperial College of Auckalnd
Auckland, New Zealand

Diploma in Business Management Level 5 & 6, Financial Accounting, Human Resources, Marketing And Communication -

Canadore College of Arts and Technology
Ontario, Canada

Skills

  • Excellent Command over MS Office and Internet
  • Language- English, Hindi and Punjabi
  • Produce quality work even when under extreme time pressure and deadlines
  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Team leadership and coaching
  • Operations Management

Personal Information

Status: Open Work Permit

References

References on Requested

Timeline

Store Manager

Burger King
04.2023 - Current

Food Service Supervisor

Burger King
08.2022 - 04.2023

01.2016 - 01.2019

Diploma in Business Management Level 5 & 6, Marketing Management, Business Communication, Accounting, Human and Resources Management, Managing People Performance -

Imperial College of Auckalnd

Diploma in Business Management Level 5 & 6, Financial Accounting, Human Resources, Marketing And Communication -

Canadore College of Arts and Technology

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