Prabhdeep Kaur
Winnipeg,Canada
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor
Red River Cooperative Ltd.
10.2021 - Current
- Researched issues to obtain appropriate answers to customer inquiries.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Successfully drove new product lines to increase annual profits by 10%
Front of House Server
Copper Chimney Restaurant
09.2021 - 01.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
- Supported needs of 100 person wait staff who attended to specific needs of countless customers daily for food restaurant with social relevancy and intentionality.
Security Guard
ELANTE MALL CHANDIGARH
06.2020 - 09.2021
- Effectively process customers payments including cash debit and credit purchases
- Trusted with keys, performing opening and closing duties
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Wrote detailed reports of all security breaches and investigations.
- Maintained safe environment for staff and visitors through proactive surveillance and communication.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Reduced incidences of theft by implementing effective access control measures.
Education
Bachelor of Business Administration - Business Administration
BOOTH UNIVERSITY
Winnipeg, MB10.2024
High School Diploma -
NATIONAL PUBLIC SCHOOL KURALI
India08.2020
Skills
- Great time management skills and ability to work well in fast-paced environment
- Safety Procedures
- Team Leadership
- First Aid Training
- Handling Complaints
- Highly initiative to manage busy workload without close supervision declaration
- Store Promotions
- Active Listening
- Incident Reporting
- Customer Service
Volunteer Work Experience
- NATIONAL SERVICE SCHEME, Joined national service scheme in my high school where we performed many volunteer activities which serves the society in every aspect., Participated in a seven day camp of national service scheme during high school where we were taught the importance of leadership and assertiveness.
- FIRST AID CAMP, Participated in a first aid camp in my high school which taught me to promptly deal with injuries before a medical trainer arrives as well as how to stay calm under pressure.
- Inner city youth Alive- currently a volunteer
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cashier Supervisor
Red River Cooperative Ltd.
10.2021 - Current
Front of House Server
Copper Chimney Restaurant
09.2021 - 01.2022
Security Guard
ELANTE MALL CHANDIGARH
06.2020 - 09.2021
Bachelor of Business Administration - Business Administration
BOOTH UNIVERSITY
High School Diploma -
NATIONAL PUBLIC SCHOOL KURALI
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