Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
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PRABHAT KUMAR

Summary

Energetic, Adaptable and Result oriented professional with 10+ years of experience in Hospitality & Food Retail industry performing business development, Operations management, Administration, Customer service and Team management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Restaurant General Manager

SOUL RESTAURANTS CANADA Inc.
Williams Lake, BC
05.2018 - 01.2024
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Achieved highest employee retention rate in region.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.

Restaurant General Manager

Devyani Internation limited
New Delhi
02.2010 - 03.2018
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Built and leveraged community relationships to drive business and maximize catering programs.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Led and directed team members on effective methods, operations and procedures.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.
  • Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.

Education

Bachelor of Arts - Geography

Agra College Agra
Agra, India
08.2013

Skills

  • Training and Onboarding
  • Quality Assurance
  • Documentation and Recordkeeping
  • Fire Safety Regulations
  • Monitoring Food Preparation
  • Performance Improvement
  • Recruitment and Hiring
  • Equipment Maintenance and Repairs
  • Supply Ordering and Management
  • Payroll Administration
  • Sales and Marketing
  • Collaboration and Teamwork
  • Inventory Management

Accomplishments

- Winner CHAMPIONS CLUB for 2021. Ranked top 3 in KFC Canada.


- Ranked top provincial performer as a RGM in 2020.


- Highest Sales and margin growth in 2018-2019.


- Winner 2017 overall National Sales competition.


- Zero turnover and Ranked top performer as a RGM in 2014-2015. Awarded and recognized by Mr. Niren Chaudhary YUM India President.


- Winner 2013 provincial sales contest.


- Runner up 2011 provincial sales contest.


- Achieved 120% SSSG and 126% Bottomline in fiscal year 2020-2021.



Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Restaurant General Manager

SOUL RESTAURANTS CANADA Inc.
05.2018 - 01.2024

Restaurant General Manager

Devyani Internation limited
02.2010 - 03.2018

Bachelor of Arts - Geography

Agra College Agra
PRABHAT KUMAR