Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
SKAS trading
Vancouver, BC
01.2020 - 01.2022
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Trained team to deliver outstanding customer service, boosting customer satisfaction ratings
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Enhanced sales by implementing merchandising and promotional improvements.
Supported sales management initiatives to optimize business development.
Cashier - Part Time
SKAS trading
Vancouver, BC
01.2019 - 12.2019
Assisted with purchases, locating items and signing up for rewards programs.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Received payments for Product and issued receipts.
Assisted customers with account updates, new service additions and promotional offers.
Inspected items for damage and obtained replacements for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Assistant Manager- Part Time
Dosa factory
Vancouver, BC
03.2017 - 01.2019
Planned and prepared workflow schedules, delegating tasks for team.
Directed and led employees, supervising activities to drive productivity and efficiency.
Completed inventory audits to identify losses and project demand.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Delegated daily tasks to team members to optimize group productivity.
Education
Bachelor of Science - Software Engineering
PERIYAR MANIAMMAI UNIVERSITY
TAMIL NADU, INDIA
04.2014
Post-Baccaleurate Diploma - Visual Effects
ICAT Design And Media College
TAMIL NADU, INDIA
05.2015
Post-Baccaleurate Diploma - 3D Animation And Visual Effects
Vancouver Film School
Vancouver, BC
02.2017
Diploma - 2d And Digital Arts
Langara College
Vancouver, BC
12.2019
Skills
Product and service knowledge
Staff training and development
Customer Service
Cash Register Operation
POS system operations
Timeline
Assistant Manager
SKAS trading
01.2020 - 01.2022
Cashier - Part Time
SKAS trading
01.2019 - 12.2019
Assistant Manager- Part Time
Dosa factory
03.2017 - 01.2019
Bachelor of Science - Software Engineering
PERIYAR MANIAMMAI UNIVERSITY
Post-Baccaleurate Diploma - Visual Effects
ICAT Design And Media College
Post-Baccaleurate Diploma - 3D Animation And Visual Effects
DIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTDDIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTD