prabhakaran Manoharan
Surrey,BC
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
SKAS trading
Vancouver, BC
01.2020 - 01.2022
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Trained team to deliver outstanding customer service, boosting customer satisfaction ratings
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Enhanced sales by implementing merchandising and promotional improvements.
- Supported sales management initiatives to optimize business development.
Cashier - Part Time
SKAS trading
Vancouver, BC
01.2019 - 12.2019
- Assisted with purchases, locating items and signing up for rewards programs.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Received payments for Product and issued receipts.
- Assisted customers with account updates, new service additions and promotional offers.
- Inspected items for damage and obtained replacements for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Assistant Manager- Part Time
Dosa factory
Vancouver, BC
03.2017 - 01.2019
- Planned and prepared workflow schedules, delegating tasks for team.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Completed inventory audits to identify losses and project demand.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Delegated daily tasks to team members to optimize group productivity.
Education
Bachelor of Science - Software Engineering
PERIYAR MANIAMMAI UNIVERSITY
TAMIL NADU, INDIA04.2014
Post-Baccaleurate Diploma - Visual Effects
ICAT Design And Media College
TAMIL NADU, INDIA05.2015
Post-Baccaleurate Diploma - 3D Animation And Visual Effects
Vancouver Film School
Vancouver, BC02.2017
Diploma - 2d And Digital Arts
Langara College
Vancouver, BC12.2019
Skills
- Product and service knowledge
- Staff training and development
- Customer Service
- Cash Register Operation
- POS system operations
Timeline
Assistant Manager
SKAS trading
01.2020 - 01.2022
Cashier - Part Time
SKAS trading
01.2019 - 12.2019
Assistant Manager- Part Time
Dosa factory
03.2017 - 01.2019
Bachelor of Science - Software Engineering
PERIYAR MANIAMMAI UNIVERSITY
Post-Baccaleurate Diploma - Visual Effects
ICAT Design And Media College
Post-Baccaleurate Diploma - 3D Animation And Visual Effects
Vancouver Film School
Diploma - 2d And Digital Arts
Langara College
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