Prabhjeet Kaur Brar
Surrey,BC
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Costco by implementing efficient problem-solving and cash handling techniques. My expertise in customer service and teamwork, coupled with a steadfast commitment to reliability, consistently supported operational excellence and positive team dynamics.
Overview
4
4
years of professional experience
Work History
Cashier Assistant
Costco
06.2020 - Current
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
Education
Associate of Arts - Biology
Coquitlam College
Coquitlam, BC04.2024
Associate of Science - Biology
Capilano University
North Vancouver, BC09.2021
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
- Cash handling
- Critical Thinking
- Reliability and punctuality
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Cashier Assistant
Costco
06.2020 - Current
Associate of Arts - Biology
Coquitlam College
Associate of Science - Biology
Capilano University
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