Anjana Anjana
Dartmouth,NS
Summary
Recent graduate in Business Administration at Humber College, gaining valuable knowledge in Marketing, Employment Law, Principles of Management, Leadership, Financial Accounting, and e-Commerce. Dedicated and knowledgeable individual with experience in sales and providing exceptional customer service to diverse clients. Proven ability to quickly assess customer needs and offer appropriate solutions. Skilled in sales, resolving customer issues, managing relations, and providing detailed product knowledge.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Accounting Intern
Drive-Thru Tax & Accounting Services Ltd
2024.06 - 2024.09
- Supported the accounting team with various tasks to ensure smooth operations.
- Assisted with account reviews and preparation for account reviews.
- Provided excellent customer service when addressing inquiries from both internal and external stakeholders regarding finance-related matters.
- Worked effectively in fast-paced environments.
- Maintained confidentiality when handling sensitive financial information, adhering to ethical guidelines set forth by the company''s policies.
Front Desk Associate
Cousin's Market
2023.05 - 2024.09
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed front desk operations, including handling phone calls, directing customers to appropriate departments, and providing information about store products and services
- Processed transactions efficiently using cash register and credit card terminal, ensuring accuracy and security in all financial dealings
- Resolved customers issues effectively, ensuring a positive customer experience.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain professional and welcoming appearance for guests.
Business Management Associate
Media.net India
2022.04 - 2022.10
- Effectively managed business operations, including project management and stakeholder engagement, to drive business success
- Conducted market analysis and research to identify business opportunities and inform strategic decision-making
- Utilized data analysis techniques to optimize business processes and improve efficiency
- Collaborated with internal teams to develop and implement business strategies aimed at achieving organizational objectives.
Education
College Diploma - Business Administration
Humber College
Etobicoke, ON08.2024
Skills
- Problem-solving skills
- Listening Skills
- Time Management
- Guest Relations
- Credit card handling
- Office Administration
- Front Office Support
- Cash Handling
- Sales expertise
- Transaction Processing
Certification
- First Aid and CPR certified.
- Ontario Security guard License.
Timeline
Accounting Intern
Drive-Thru Tax & Accounting Services Ltd
2024.06 - 2024.09
Front Desk Associate
Cousin's Market
2023.05 - 2024.09
Business Management Associate
Media.net India
2022.04 - 2022.10
College Diploma - Business Administration
Humber College
- First Aid and CPR certified.
- Ontario Security guard License.
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