Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Pouyan Heidari

Ottawa,ON

Summary

Dedicated and reliable Grade 12 student with proven experience in customer service and fast-paced work environments. Strong communicator with a positive attitude and the ability to handle pressure. Ready to bring energy and value to any team.

Overview

2
2
years of professional experience

Work History

Server

Parsltal restaurant
Ottawa, ON
12.2024 - 11.2025
  • Provided excellent customer service during busy dining hours.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Managed cash register and processed customer payments efficiently.
  • Maintained knowledge of menu items and daily specials for customers.
  • Handled customer inquiries and resolved issues promptly.

Sales Associate

Lids
Ottawa, ON
04.2024 - 09.2024
  • Assisted customers with product selection and provided recommendations.
  • Ensured store cleanliness and organization for an inviting shopping experience.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.

Education

Earl of March
Ottawa, ON
04-2026

Skills

  • Team collaboration
  • Cash handling
  • Time management
  • Multi-tasking strength
  • Customer engagement
  • Problem-solving skills
  • Friendly and outgoing
  • Positive and professional

Languages

English
Advanced (C1)
C1
Persian
Proficient (C2)
C2

Affiliations

  • Table tennis - Former member of Iran National Table Tennis Team
  • Music production
  • Gym

Timeline

Server

Parsltal restaurant
12.2024 - 11.2025

Sales Associate

Lids
04.2024 - 09.2024

Earl of March
Pouyan Heidari