Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pouneh Taheri

Vancouver,BC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Barista Starbucks

Sobeys
02.2019 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Used POS system to accurately enter orders and process payments.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Followed exact recipes for mixing and preparing beverage and food items.

Education

Bachelor - Biology And Biochemistry

Shahid Beheshti
Iran -tehran
05.1997

Skills

  • Table Setting Knowledge
  • Plates Presentation
  • Standardized Recipes
  • Station Preparation
  • Counter Restocking
  • Ability to Adapt
  • Safe Food Handling Practices
  • Espresso Machine Operation and Maintenance
  • Employee Performance Evaluations
  • Food Preparation and Safety
  • Cash Register Operation
  • Excellent Math Skills
  • Billing and Payment Processing
  • Opening and Closing Coordination
  • Customized Menus
  • Equipment Maintenance
  • Team Instructions
  • Team Player
  • Conflict Mediation
  • Writing
  • Surface Work
  • Coffee Machinery
  • Drink Consistency
  • Systems Analysis
  • Stocking Supplies and Retail Products
  • Hospitality Service Expertise
  • Speaking
  • Clean and Sanitize
  • New Hire Training
  • Quality Control Analysis

Timeline

Barista Starbucks

Sobeys
02.2019 - Current

Bachelor - Biology And Biochemistry

Shahid Beheshti
Pouneh Taheri