Front of House Team Member
Chick-fil-A
Tustin
09.2021 - 02.2022
- Maintained cleanliness of dining area, including tables, chairs, floors, and windows.
- Assisted in taking orders and ensured accurate delivery of food items to customers.
- Operated cash registers accurately and efficiently processed payments from customers.
- Organized take-out orders for customers who requested them.
- Processed credit card transactions quickly and accurately.
- Monitored guest satisfaction levels throughout meal services.
- Maintained a professional attitude while working under pressure during peak hours.
- Ensured compliance with health safety regulations in the restaurant setting.
- Restocked necessary items like condiments, napkins, cutlery.
- Collaborated with kitchen staff to ensure timely delivery of all orders to customers.
- Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces.
- Provided customer support with menu selection and answered questions about specials or other restaurant offerings.
- Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
