Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Porsha Lace

Porsha Lace

Mississauga,ON

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

mtn
Hamilton
03.2020 - 02.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Operations Manager

mcdonaolds
Mississauga
01.2020 - 12.2020
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Performed cost analysis for various projects to determine budget requirements.

Office Administrative Assistant

PAYSWITCH
ACCRA
01.2019 - 12.2019
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.

Education

Bachelor of Science - Business Administration

University of Toronto
Toronto, ON
09-2015

Skills

  • Customer Service
  • Payment Processing
  • Customer Assistance

Languages

English
Full Professional
French
Elementary

Certification

  • DUES
  • APHAS
  • BANKERS SEMINAR

Timeline

Cashier

mtn
03.2020 - 02.2024

Operations Manager

mcdonaolds
01.2020 - 12.2020

Office Administrative Assistant

PAYSWITCH
01.2019 - 12.2019

Bachelor of Science - Business Administration

University of Toronto

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Porsha Lace