Poppy Marish
San Diego
Summary
Dynamic and dependable professional with a proven track record in customer service and cash management, honed across all esteemed establishments. Excels in fostering positive customer experiences and maintaining high standards of cleanliness and safety. Skilled in team collaboration and effective communication, consistently delivering excellence in fast-paced environments.
Experienced with customer engagement and developing sales strategies. Utilizes effective communication to foster client relationships and close deals. Knowledge of team dynamics and adaptability to changing market conditions.
Overview
5
5
years of professional experience
Work History
Junior Sales Representative
The Widget Tooling Co.
11.2025 - Current
- Led cross-functional teams to define and prioritize AI product roadmaps.
- Developed strong relationships with clients to enhance customer loyalty and retention.
- Executed daily sales strategies to meet and exceed targets consistently.
- Analyzed market trends to identify opportunities for product expansion.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Developed innovative machine learning algorithms to enhance data processing efficiency.
Ice Cream Server
The Village Conery
07.2024 - Current
- Cleaned tables, chairs and dining areas after customer use.
- Managed POS register to complete customer transactions.
- Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
- Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Managed inventory of ice cream, toppings, and serving supplies, restocking as necessary.
- Operated cash register and handled financial transactions with accuracy.
- Followed proper sanitation guidelines when handling food products.
- Trained new employees on proper food handling techniques and customer service standards.
- Greeted customers and provided menu information.
- Maintained cleanliness and organization of the serving and seating areas, following health and safety guidelines.
Creative Director
Untitled Agency Project
06.2024 - Current
- Led creative strategy development for diverse client projects, ensuring alignment with brand objectives.
- Directed cross-functional teams to execute innovative marketing campaigns across multiple channels.
- Oversaw the design and production of visual assets, maintaining high standards of quality and creativity.
- Mentored junior designers, fostering skill development and enhancing team performance.
- Collaborated with clients to define project scope, deliverables, and timelines for successful outcomes.
- Coordinated logistics for multi-day festival events, ensuring smooth operations and attendee satisfaction.
- Managed vendor relationships, negotiating contracts to secure favorable terms and enhance service offerings.
Hospitality Assistant
Tina's Poolside Cafe
06.2023 - Current
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Committed to delivering excellent customer service while working in a fast-paced environment
- Operated cash register and accurately processed payments, returns, and exchanges
- Developed strong customer relationships to support satisfaction and loyalty
- Operated cash registers and handled cash and card transactions
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Welcomed customers and answered questions regarding menu items and preparation methods
- Assisted with training of new staff members
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Used focus and memorization skills to keep track of tables and remember orders
- Prepared and served food and beverages to customers
Cashier/ Server
Rita's Water Ice
03.2022 - 10.2023
- Operated cash register and accurately processed payments
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Greeted and informed customers of products, fostering positive store experiences
Lifeguard
Robert's Pool
05.2021 - 09.2022
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions
- Conducted pool opening and closing duties
- Developed strong working relationships with other employees and general public
- Remained alert and vigilant at all times while on duty observing swimmers closely for signs of distress or danger
- Enforced safety policies and rules to guests to prevent accidents
- Monitored pool to identify individuals in distress or other emergency situations
- Administered CPR, first aid, AED when necessary
Education
Some College (No Degree) -
San Diego State University
San Diego, CAHigh School Diploma -
Collingswood High School
Collingswood, NJ06-2024
Skills
- Dependable and responsible
- Time Management Skills
- Excellent communication
- Flexible schedule
- Teamwork
- Customer service
- Cash Management
- Cleaning and Sanitizing
- Cooperative Attitude
- Cashier/Barista/Server
- Creativity in presentation
- Friendly and outgoing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
References
Tami Lamz, Manager, (252),655-1316, tamilamz@yahoo.com
Kyle Cochran, Manager/Boss, (252),305-1336, tinascafeobx@gmail.com
Patrick McGee, Former Manager, (609) 462-7516, pmmag405@gmail.com
Timeline
Junior Sales Representative
The Widget Tooling Co.
11.2025 - Current
Ice Cream Server
The Village Conery
07.2024 - Current
Creative Director
Untitled Agency Project
06.2024 - Current
Hospitality Assistant
Tina's Poolside Cafe
06.2023 - Current
Cashier/ Server
Rita's Water Ice
03.2022 - 10.2023
Lifeguard
Robert's Pool
05.2021 - 09.2022
High School Diploma -
Collingswood High School
Some College (No Degree) -
San Diego State University