Pooneh Nikibin(She/Her)

• Assisted in handling complex immigration cases, including Judicial Review (JR) Mandamus applications, refugee claims, and various immigration matters
• Conducted in-depth legal research and prepared legal documents, such as affidavits, motions, and submissions, to support cases before federal courts and immigration tribunals
• Liaised with clients to gather evidence, prepare applications, and provide updates on case progress, ensuring clear communication and client satisfaction
• Collaborated with attorneys to strategize and develop case arguments, ensuring compliance with immigration laws and regulations
• Managed case files, maintained accurate records, and ensured timely submission of all required documentation to relevant authorities
• Stayed updated on changes in immigration policies and procedures to provide informed support to legal teams and clients
• This role honed my expertise in immigration law, strengthened my ability to manage high-stakes cases, and deepened my commitment to advocating for individuals navigating the complexities of the immigration system

• Manage the overall immigration services offered to clients, including visa applications, work permits, and residency matters
• Provide expert advice to clients regarding immigration processes, laws, and documentation requirements
• Ensure that all immigration applications comply with local and international laws and regulations.
• Review and submit visa and residency applications for approval.
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Supervise and Mentor Team:Supervise, mentor, and provide daily guidance to a team of employees.
Ensure high-quality performance and adherence to company standards.

Monitor and Manage Team Workflow:Oversee team tasks to ensure completion within deadlines and service-level agreements.

Handle Scheduling and Staffing:Manage scheduling to ensure adequate team coverage at all times.
Resolve any staffing issues that arise to maintain smooth operations.

• Ensure Safety Protocols are Followed:Conduct pre-flight briefings to ensure all safety procedures are understood.
  Perform emergency drills to maintain readiness in case of an emergency.
  Continuously monitor and maintain passenger safety throughout the flight.
  
• Establish and Maintain Strong Relationships with Premium Passengers:Understand the preferences of premium passengers.
  Anticipate passengers' needs to enhance their in-flight experience.
  Provide personalized service to ensure maximum satisfaction.
  
• Handle Special Requests or Issues:Address any special requests or concerns from passengers.
  Demonstrate flexibility in problem-solving to meet passenger expectations.
  Ensure passenger satisfaction is maintained despite any challenges or issues that arise.