Poonampreet Kaur
Abbotsford,BC
Summary
To obtain a Full-time position in your organization and use my knowledge, and skills to achieve the organization’s goal.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Central Valley Medical Clinic
Abbotsford, BC
04.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Prepared and processed patient referrals and transfer requests.
Financial Management Officer
AAR Mortgage
04.2019 - 11.2021
- Interviewing client for Mortgage, Personal Loans.
- Handled payments and disbursements for [Number] [Type] customers.
- Recorded, interpreted and communicated financial data and plans using [Software].
- Offered budget development and financial planning to clients.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Customer Service Representative
Domino’s Pizza Winnipeg
09.2018 - 06.2019
- Financial Advice
- Collecting Cash/cheques from clients and deposit into the bank
- Auditing Loan files
- Managing daily collections activities, Receive calls – Orders
- Direct and record Orders
- Quality check
Office Assistant
CW International Service Inc
09.2017 - 05.2018
- Data entry - Excel sheets
- Attending walk-ins and phone calls
- Replying to Emails and directing email
- Profile analysis for Admission
- Filing of Profiles and processing - Delegation
- Day-to-day customer handling
Business Development Manager
Future Overseas Education
11.2015 - 08.2016
- Develop a growth strategy focused on customer satisfaction
- Conduct research to identify new markets and customer needs
- Promoting Company and services
- Arrangement of business meetings with clients
- Organize Education fairs – Recruitment of Students
Education
Post Graduate Certificate Diploma - Applied Business Management, Marketing Management
University of Manitoba- Extended Education
Post Graduate Certificate Diploma -
University of Bedfordshire
Master of Science - Business and Management
Centennial College
Skills
- Self-motivated and a good
- Communicator
- Customer service
- Possess good customer-
- Handling skills
- Task prioritization
- Teamwork and leadership
- Skills
- Hard- worker
- Flexible and Reliable
- Appointment Coordination
- Administrative Duties
Certification
Sales
Business development
Brand Management
Video Advertising Certificate of Google AdWords.
Marketing
Digital Marketing
Languages
English
Full Professional
Timeline
Medical Office Assistant
Central Valley Medical Clinic
04.2023 - Current
Financial Management Officer
AAR Mortgage
04.2019 - 11.2021
Customer Service Representative
Domino’s Pizza Winnipeg
09.2018 - 06.2019
Office Assistant
CW International Service Inc
09.2017 - 05.2018
Business Development Manager
Future Overseas Education
11.2015 - 08.2016
Post Graduate Certificate Diploma - Applied Business Management, Marketing Management
University of Manitoba- Extended Education
Post Graduate Certificate Diploma -
University of Bedfordshire
Master of Science - Business and Management
Centennial College