Poonamdeep Kaur
Vancouver
Summary
Proven team player and efficient multitasker, I excelled at A&W, enhancing customer satisfaction through exceptional service and attention to detail. Skilled in order management and fostering customer engagement, I significantly contributed to a positive, organized work environment, adeptly handling secure transactions and resolving complaints to ensure repeat business.
Overview
1
1
year of professional experience
Work History
Crew Team Member
A&W
04.2024 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
Cashier
A&W
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Langara College
Vancouver, BCSkills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
Availability
Monday - Anytime
Tuesday - 12:00pm to closing
Wednesday - Anytime
Thursday - 4:00pm to closing
Friday - Anytime
Saturday - Anytime
Sunday - Anytime
Timeline
Crew Team Member
A&W
04.2024 - Current
Cashier
A&W
04.2024 - Current
Langara College
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