Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Poonam Rani

Poonam Rani

Summary

Dedicated Caregiver with a proven track record at Sunrise Senior Living, enhancing client quality of life through compassionate care and excellent time management. Leveraged strong relationship-building skills and expertise in elderly care to exceed client expectations. Achieved significant improvements in client independence and well-being without relying on numerical metrics.

Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.

Overview

2
years of professional experience

Work History

Scotiabank Arena

Cashier
06.2024 - Current

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Embassy Hotel by Hilton

Housekeeping Room Attendant
01.2023 - Current

Job overview

  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Contributed to team goals by exceeding individual room cleaning targets without compromising quality.

Bombay Bar Grill

Cashier
02.2024 - 01.2025

Job overview

  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Sunrise Senior Living

Caregiver
09.2024 - 12.2024

Job overview

  • Coordinated transportation and errands to support client independence and mobility.
  • Provided companionship and emotional support by engaging in meaningful conversations and activities.
  • Created engaging activities that stimulated mental and physical wellness of clients.
  • Implemented individualized care plans to meet specific needs of clients.
  • Delivered personal care services, promoting dignity and respect for individuals.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Scotiabank Arena

Security Guard
07.2024 - 12.2024

Job overview

  • Collaborated with local law enforcement when necessary to enhance security measures.
  • Documented daily activities and observations to maintain accurate records.
  • Reported incidents and hazards to management for appropriate action.
  • Responded to alarms and emergencies to maintain order and safety.
  • Inspected and secured entry points to prevent unauthorized access.

Malton Village

Volunteer
07.2024 - 08.2024

Job overview

  • Managed social media outreach to promote volunteer opportunities and increase engagement.
  • Facilitated workshops for skill development, enhancing participants' confidence and knowledge.
  • Conducted needs assessments for community programs to identify gaps and areas for improvement.
  • Implemented feedback mechanisms to gather insights from volunteers for continuous improvement.
  • Coordinated community outreach initiatives by organizing events that increased awareness of local resources.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

Humber College

High School Diploma
01-2025

University Overview

b. com India

m.com India

personal support worker Canada

eashticican management and spa humber college in Canada

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Patient care
  • Daily living assistance
  • Personal hygiene assistance
  • Basic housekeeping
  • Housekeeping
  • Strong ethics
  • Meal preparation
  • Housekeeping tasks
  • Relationship building
  • COVID-19 safety policies
  • Documentation

Languages

English
Native or Bilingual
Hindi
Full Professional

Timeline

Caregiver

Sunrise Senior Living
09.2024 - 12.2024

Security Guard

Scotiabank Arena
07.2024 - 12.2024

Volunteer

Malton Village
07.2024 - 08.2024

Cashier

Scotiabank Arena
06.2024 - Current

Cashier

Bombay Bar Grill
02.2024 - 01.2025

Housekeeping Room Attendant

Embassy Hotel by Hilton
01.2023 - Current

Humber College

High School Diploma
Poonam Rani