Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Poonam Sodhi

Welland,Canada

Summary

Remain unabatedly self-committed towards goals and achieve high standards.

Overview

20
20
years of professional experience

Work History

Pharmacy Certified Technician

Pharmaplus (Rexall Pharmacy)
Mississauga, ON
06.2008 - 12.2025

• Processed Prescription from electronic Communication of Doctors office.

Assisted the Pharmacist with the preparation, packaging and distribution of patient prescriptions.

• Evaluate legality, interpret and input all prescriptions, labels and consent forms to ensure patient information is up to date and in the pharmacy’s computer system.

• Complete documentation i.e. Third party management and reconciliation, filling prescriptions,printing reports, invoices etc.

Taken verbal orders over the phone from Doctor office for refill, Processed Vaccines.

• Maintain a clean and organized workspace and dispensary.

• Answer or direct inquiries regarding location of product, rain checks, refunds, exchanges, pricing etc.

• Answer the telephone in a professional and courteous manner.

• Address and resolve customer issues in a timely manner while maintaining confidentiality. When appropriate, direct issues to the pharmacist.

• Present the proper image to the public in accordance with pharmacy standards: clean appearance,

approved uniform, and name badge.

• Ensure all patient inquiries regarding prescriptions and non-prescriptions medications, uses,

treatments, and recommendations are referred to the pharmacist on duty.

• Ensure customers are referred to the pharmacist for direct involvement in the sales of restricted

access OTC products.

• Maintain efficient flow of merchandise from receiving to the dispensary and update in the Nexxsys

system.

• Advised appropriate personnel of out-of-stocks or shortages.

• Performed cycle counts; stock dispensary shelves and order supplies for the pharmacy.

• Monitored inventory levels and identify approaching and critical expiration dates.

• Faced and fill OTC sections as the need arises.

• Assisted in updating retails, costs and other product file information using Propel and Nexxys.

• Prepare for inventory counts.

• Ensure that all Loss Prevention systems are performed according to established guidelines.

• Control cash, cheques, EFT slips etc, in accordance with Rexall’s cash handling policies and

procedures.

• Perform cash register functions on the POS terminals in accordance with Rexall’s policies and

procedure.

• Maintain standards of image and housekeeping.

• Follow all health and safety requirements.

• Maintained confidentiality in all matters pertaining to Rexall Pharmacies ULC. operations.

Pathology Assistant

Veterinary Clarance Clinic
Port Colborne, ON, Canada
06.2006 - 08.2011

• Processed Prescription from electronic Communication of Doctors office.

Assisted the Pharmacist with the preparation, packaging and distribution of patient prescriptions.

• Evaluate legality, interpret and input all prescriptions, labels and consent forms to ensure patient information is up to date and in the pharmacy’s computer system.

• Complete documentation i.e. Third party management and reconciliation, filling prescriptions,printing reports, invoices etc.

Taken verbal orders over the phone from Doctor office for refill, Processed Vaccines.

• Maintain a clean and organized workspace and dispensary.

• Answer or direct inquiries regarding location of product, rain checks, refunds, exchanges, pricing etc.

• Answer the telephone in a professional and courteous manner.

• Address and resolve customer issues in a timely manner while maintaining confidentiality. When appropriate, direct issues to the pharmacist.

• Present the proper image to the public in accordance with pharmacy standards: clean appearance,

approved uniform, and name badge.

• Ensure all patient inquiries regarding prescriptions and non-prescriptions medications, uses,

treatments, and recommendations are referred to the pharmacist on duty.

• Ensure customers are referred to the pharmacist for direct involvement in the sales of restricted

access OTC products.

• Maintain efficient flow of merchandise from receiving to the dispensary and update in the Nexxsys

system.

• Advised appropriate personnel of out-of-stocks or shortages.

• Performed cycle counts; stock dispensary shelves and order supplies for the pharmacy.

• Monitored inventory levels and identify approaching and critical expiration dates.

• Faced and fill OTC sections as the need arises.

• Assisted in updating retails, costs and other product file information using Propel and Nexxys.

• Prepare for inventory counts.

• Ensure that all Loss Prevention systems are performed according to established guidelines.

• Control cash, cheques, EFT slips etc, in accordance with Rexall’s cash handling policies and

procedures.

• Perform cash register functions on the POS terminals in accordance with Rexall’s policies and

procedure.

• Maintain standards of image and housekeeping.

• Follow all health and safety requirements.

• Maintained confidentiality in all matters pertaining to Rexall Pharmacies ULC. operations.

Education

Bachelor of Science - Biochemistry and Biotechnology

University Of Windsor
Windsor, ON, CA
01.2006

Certified Pharmacy Technician - undefined

Diploma - Pharmacy

Niagara College
Niagara, Ontario, Canada
01.2008

Skills

  • Accuracy and Attention to details
  • Excellent organization and time management skills achieved to handle diversified and changing workload
  • Excellent communication with Patients and Healthcare professionals
  • Certified and experienced in Drug interactions, Claim processing, sterile and non sterile compounds
  • Leadership qualities including goal setting and service awareness
  • Ability to perform analytical thinking
  • Organized, efficient and precise with strong empathetic communication when additional Patients
  • Decisive and direct, yet flexible in responding to constantly changing assignments
  • Ability to manage multidisciplinary projects with 10 people
  • Quick learner, co-operative and team player
  • Excellent verbal and written communication skills and taking accurate Doctor and Patient notes
  • Project oriented in collaboration with Pharmacist and Staff
  • Computer Skills: Office XP , Microsoft XP/ME, MS

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Pharmacy Certified Technician

Pharmaplus (Rexall Pharmacy)
06.2008 - 12.2025

Pathology Assistant

Veterinary Clarance Clinic
06.2006 - 08.2011

Bachelor of Science - Biochemistry and Biotechnology

University Of Windsor

Certified Pharmacy Technician - undefined

Diploma - Pharmacy

Niagara College
Poonam Sodhi