Poonam Sharma
Surrey,BC
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
GardaWorld Cash Services
10.2017 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Experience in working with Union environment in handling conflict resolution and grievances with deep understanding of Collective agreement.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Performed daily inspections, charted readings, documented equipment downtime and oversaw maintenance for equipment.
- Administered disciplinary actions to workers violating safety regulations and company policies.
Education
PG Diploma in International Business Management - Business Administration
Douglas College
New Westminster, BC12.2017
MBA - Business Management
Punjab Technical University
Jalandhar, India05.2014
Skills
- Operations Management
- Problem Solving
- Critical Thinking
- Interpersonal Skills
- Technology Savvy
- People Management
- Teamwork
- Emotional Intelligence
- Decision-making
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Operations Supervisor
GardaWorld Cash Services
10.2017 - Current
PG Diploma in International Business Management - Business Administration
Douglas College
MBA - Business Management
Punjab Technical University
Similar Profiles
Caleb BrancoCaleb Branco
Cash Transit Armed Guard at GardaWorld Cash ServicesCash Transit Armed Guard at GardaWorld Cash Services
Janette MaresJanette Mares
Team Lead /Shift Supervisor at GardaWorld Cash ServicesTeam Lead /Shift Supervisor at GardaWorld Cash Services
Garrett PentonGarrett Penton
Armed Security Officer at GardaWorld Cash ServicesArmed Security Officer at GardaWorld Cash Services
Myranda AlvarezMyranda Alvarez
Driver/ Messanger at GardaWorld Cash ServicesDriver/ Messanger at GardaWorld Cash Services
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen