Poonam Paul
Kitchener,ON
Summary
Dynamic and results-driven professional with extensive experience at Carlsberg, excelling in warehouse safety and team collaboration. Proven ability to enhance package handling efficiency and reduce damage rates through meticulous attention to detail. Strong multitasking skills and a commitment to maintaining high safety standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Package Handler
Carlsberg
07.2021 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Checked products for damage or other issues before packing into boxes.
- Covering breaks for lines is my main role.
Parcel Delivery Driver
Intelcom Express
01.2024 - 04.2025
- Managed time efficiently to complete daily delivery assignments within specified deadlines.
- Adhered to company policies regarding confidentiality, protecting sensitive client information during deliveries.
- Tracked package status using digital systems, keeping customers informed throughout the delivery process.
- Resolved customer complaints professionally, maintaining positive relationships with clients.
- Maintained a high level of safety while navigating various routes for efficient delivery services.
Security Supervisor
Secure Shield Security
01.2024 - 08.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Developed and implemented strategies to prevent and respond to security incidents.
- Collaborated with management to develop security policies and procedures.
- Increased security awareness among staff with comprehensive training sessions.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Security Guard
Paragon Security
04.2022 - 06.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Assistant Team Leader
Dollarama
02.2019 - 03.2023
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Worked with customer service representatives to handle escalated customer issues.
- Managed team workload to reach targets for specific tasks.
- Worked with customer service to handle escalated customer issues.
- Open and close store,managing cash and making schedule.
Education
Associate of Science - General Arta And Science-Diploma
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None12-2021
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Team leadership
- CCTV monitoring
- Patrol operations
- Staffing and scheduling
- Safe driving
- Punctuality
- Loading and unloading
- Signature collection
- Vehicle inspection
- GPS navigation
- Delivery schedule development
- Attention to detail
- Multitasking Abilities
Timeline
Parcel Delivery Driver
Intelcom Express
01.2024 - 04.2025
Security Supervisor
Secure Shield Security
01.2024 - 08.2024
Security Guard
Paragon Security
04.2022 - 06.2024
Package Handler
Carlsberg
07.2021 - Current
Assistant Team Leader
Dollarama
02.2019 - 03.2023
Associate of Science - General Arta And Science-Diploma
Conestoga College Institute of Technology And Advanced Learning
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