POONAM KAUR
Summary
Strategic Customer Service Sales Representative fulfills various client needs while outperforming sales objectives. Enjoys being part of motivated team that strives to exceed sales expectations. Specializes in upselling and customer service. Dedicated focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FOOD PREPARATION WORKER
Fresh Slice Pizza
10.2023 - Current
- Organized and restocked kitchen regularly to maintain preparation for anticipated demands.
- Portioned, arranged and garnished food to serve to waitstaff or patrons.
- Attended training and followed procedures to meet service standards.
- Carved and trimmed meat to prepare hot.
- Customized pizza with sauce and cheese variations and assortment of toppings to meet customer specifications.
- Followed portion control charts and recipe cards to produce quality pizzas in line with cost management standards.
- Used correct baking times and procedures to create tasty pizzas and keep customers coming back for more.
TEAM MEMBER
McDonald's
07.2023 - 10.2023
- Addressed inquiries and resolved issues promptly and professionally, resulting in positive customer feedback.
- Demonstrated strong work ethic and reliability by consistently meeting or exceeding attendance and punctuality expectations.
- Collaborated with other team members to drive efficient operations.
- Adapted quickly to changing priorities and work demands to maintain high level of productivity.
- Restocked supplies at work stations to help team members meet demands.
- Displayed exceptional customer service by accurately and promptly processing customer service transactions.
- Delivered friendly and personable customer service.
ASSEMBLY OPERATOR
Canadian Hospital Services
03.2023 - 07.2023
- Learned and followed company and OSHA safety standards.
- Inspected assembled product to check for issues and meet quality standards.
- Operated hoists and hand trucks to transport finished assemblies to storage areas.
- Assembled products in high-volume operation, performing various tasks on rotating basis.
- Maintaining a record of mechanical repairs and adjustments.
Early Childhood Educator Assistant
Akal Childcare
04.2022 - 08.2022
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Managed daily routines .
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Maintained detailed records of each child''s progress, facilitating effective parent-teacher conferences focused on growth and improvement.
- Promoted healthy habits among students by leading physical activities and teaching about proper nutrition choices during snack time.
Education
Early Childhood Education
SELC College
British Columbia Diploma - International Business Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON05.2021
Bachelor of Commerce - Commerce and Business Administration
Punjab University Chandigarh
Chandigarh05.2019
Skills
- Safe food handling procedures
- Customer Service
- Cash handling
- Scanner operations
- POS system operation
- Good communication skills
- Classroom organization
- Health and hygiene
- Emotional support
LANGUAGES
English, Advanced (C1)
English
Professional Working
Certification
Food safety certificate
First aid
CPR
Timeline
FOOD PREPARATION WORKER
Fresh Slice Pizza
10.2023 - Current
TEAM MEMBER
McDonald's
07.2023 - 10.2023
ASSEMBLY OPERATOR
Canadian Hospital Services
03.2023 - 07.2023
Early Childhood Educator Assistant
Akal Childcare
04.2022 - 08.2022
Diploma - International Business Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Commerce - Commerce and Business Administration
Punjab University Chandigarh
Early Childhood Education
SELC College
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