Poonam Bhatia
Niagara Falls,ON
Summary
Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Snack Bar Attendant
Delta Bingo And Gaming
08.2023 - Current
- Enhanced customer satisfaction by providing timely and accurate snack bar services.
- Streamlined snack bar operations for increased efficiency and reduced waste.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Handled cash transactions accurately, maintaining accountability for daily revenue totals.
- Delivered exceptional customer service by attending to individual needs and preferences.
Cook and Handling Bar Counter
Niagara Parks Commission
05.2023 - 10.2023
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Education
Post-Degree Certificate - Culinary Skills
Niagara College
Niagara-on-the-Lake09.2024
Post-Grad Certificate - Hospitality And Tourism Management
Niagara College
Niagara-on-the-Lake, ON12.2023
Skills
- Food Safety Knowledge
- Grilling Techniques
- Customer Service
- Food Safety
- Food Handling
- Knife Skills
- Chopping
- Food Preparing, Plating, and Presentation
- Garnishing
- Problem-Solving
- Kitchen Operations
- Inventory Management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Food Handler
SmartServe
Timeline
Snack Bar Attendant
Delta Bingo And Gaming
08.2023 - Current
Cook and Handling Bar Counter
Niagara Parks Commission
05.2023 - 10.2023
Post-Degree Certificate - Culinary Skills
Niagara College
Post-Grad Certificate - Hospitality And Tourism Management
Niagara College
Food Handler
SmartServe
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