Poojitha Mallikarjunaiah

Service Delivery specialist managing Datacenter in AMEA region for Pfizer Pharmaceuticals.

Worked with Storage Technologies (SAN and NAS)Performing Data Management functions like Storage Allocation, Reclaim and Zoning.

Proficient in NetApp FAS Series, Isilon NL, S and X series, EMC VNX, EMC VMAX, Clariion, VPLEX, XtremeIO and Recoverpoint.

Configuration and management of Cisco Fabric environment. Tasks include creation of device alias, zones, adding zones to zone set and activating zone set.

Well acquainted with different SAN Topology and protocols like SCSI, FC, FCIP, iSCSI etc.

Perform Data migration

Proficient in Avamar and Data Domain administration tasks, including server installation, configuration upgrades,capacity planning and storage optimization.

Strong understanding of data deduplication techniques and their implementation in Avamar.Experience with replication and integration of Data Domain with other backup solutions.

Extensive knowledge of backup and recovery concepts, including backup scheduling, retention policies, and disaster recovery strategies.

Monitored backup jobs, performed troubleshooting, and resolved issues to meet recovery time objectives (RTOs) and recovery point objectives (RPOs).

Attend weekly calls with L3 Team and discuss day-to-day activities and projects. Perform health Check on all storage and backup arrays in the environment.

Resolving the pre-upgrade script issues when the customer is ready for the Code upgrade.

Using remedy tool (SERVICENOW) for incident, problem asset and change management.

Monitored and managed multipath configurations (PowerPath MPIO), ensuring path failover and load balancing in case of component failures.

Knowledge on Virtualization , VMWAREVsphere

Verifying the integrity and availability of all hardware, server resources, systems and key processes.

Reviewing system and application logs and evaluated completion of scheduled jobs such as backups.

Executed regular security monitoring to identify any possible intrusions.

Delivered periodic performance report to support capacity planning team.

Maintained and monitored data center environment and equipment.