Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Work Availability
Work Preference
Timeline
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Poojan Patel

Ajax,Ontario

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Take-charge professional with a track record of delivering executive support and team leadership to business operations. Strong attention to detail enables effective management of multiple tasks and priorities. Broad experience spans office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Recognized for exemplary customer service and collaborative abilities. Driven to help business leaders implement and enforce successful policies that promote service and operational excellence. Extensive experience in the service industry, well-versed in best practices and regulatory requirements. Possess excellent financial sense, operations knowledge, and leadership skills. Highly motivated and adaptable, with an unmatched work ethic. Exceptional interpersonal skills facilitate effective unsupervised work and quick mastery of new skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Analyst position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Junior Operations Manager

La Quinta Inn & Suites
09.2023 - 07.2024
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Analyzed operational data to identify trends, optimize resources, and improve overall business performance.
  • Increased desired revenue of hotel by 12% from previous year by utilizing resources optimally.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Created detailed reports on performance of individual departments within operations.
  • Managed scheduling, training and inventory control.
  • Provided administrative support to staff members.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Fostered positive work environment, encouraging open communication and collaboration among team members.

Business Analyst Intern

Country Inn & Suites By Radisson
04.2023 - 07.2023
  • Assisted in the preparation of monthly financial reports for review by senior management.
  • Assisted in developing customer service processes that improved customer satisfaction ratings by 20%.
  • Proficiency in modelling and database skills
  • Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
  • Implemented the experience of MS packages such as VLOOKUP, Index & Match formulas, pivot tables, macros, and conditional formatting
  • Managed timely flow of business intelligence information to users.
  • Created and designed business intelligence databases, spreadsheets or outputs.
  • Passionate, brave and ambitious to take on challenges head-on
  • Collected and documented project requirements.
  • Contributed to risk assessment activities by identifying potential issues and suggesting mitigation strategies.
  • Facilitated communication between technical teams and end-users during system implementation projects.

Assistant Business Development Manager

Gocool Education and Migration Services
11.2019 - 01.2021
  • Analyzed and identified potential business opportunities.
  • Developed and maintained a database of international students enrolled in study abroad programs.
  • Provided academic advising services to international students on course selection, degree requirements, and other related issues.
  • Researched potential funding sources for study abroad scholarships or grants for eligible students.
  • Assisted international students with visa applications and immigration paperwork.
  • Played an integral role in service facilitation by coordinating promotional activities and collaborating closely with marketing teams.
  • Enhanced team performance by providing guidance, training, and mentorship to junior staff members.
  • Primarily helped company achieve it's targeted goal of achieving highest number of successful student visa applicants for abroad studies.

Education

MBA - Information Technology

University of The Potomac
Washington, DC
10-2023

Bachelor of Commerce - Business Administration And Management

Veer Narmad South Gujarat University
Surat, Gujarat, IN
06-2019

Skills

  • Business Intelligence
  • Scheduling Coordination
  • Process Improvement
  • Operational Efficiency
  • Performance Tracking
  • Microsoft Excel
  • Requirements Gathering
  • Data Analysis
  • Microsoft Office Suite
  • SQL Proficiency
  • Stakeholder Management
  • Business process improvement

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets for the franchised hotel to keep track of their stock.
  • Achieved best performing intern among the selected candidates for the outstanding performance during the served tenure at Country Inn and Suites by Radisson.
  • Helped achieve the goal of 20 percent revenue increment from the previous year at La Quinta Inn and Suites.
  • Helped in simplifying the check-in procedure at the front desk in order to reduce the hotel staff burden.

Languages

English
Native or Bilingual
Hindi
Professional

Affiliations

  • Teamwork
  • Content writing
  • Debate and public engagement
  • Outdoor Sports

Certification

  • Agile Scrum Essentials

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Location Preference

RemoteHybridOn-Site

Timeline

Junior Operations Manager

La Quinta Inn & Suites
09.2023 - 07.2024

Business Analyst Intern

Country Inn & Suites By Radisson
04.2023 - 07.2023

Assistant Business Development Manager

Gocool Education and Migration Services
11.2019 - 01.2021

MBA - Information Technology

University of The Potomac

Bachelor of Commerce - Business Administration And Management

Veer Narmad South Gujarat University
Poojan Patel