Poojan Patel
Summary
Agribusiness student with experience in financial planning, marketing, and business plan development. Proficient in Microsoft Office, POS systems, and delivering exceptional customer service, eager to apply analytical skills in agriculture and business sectors.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Save-On-Foods
06.2023 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
Customer Service- Sales
Staples
05.2024 - 08.2024
- Assisted customers with product selection, processed transactions, maintained merchandise displays, and promoted sales at Staples Canada.
- Provided excellent service, met daily sales targets, and supported team operations to ensure a smooth and efficient retail environment during a four-month tenure.
Education
Bachelors of Science - Agribusiness
University of Saskatchewan
Saskatoon, SKSkills
- Active listening
- Critical thinking
- Data entry
- Microsoft Excel
- Problem resolution
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Accomplishments
MEATUP -
Developed a comprehensive business plan for MeatUp, an innovative online marketplace app designed to connect
livestock buyers and sellers across Canada. Conducted market research, financial analysis, and risk assessment;
designed a multi-stream revenue model; and crafted a targeted marketing strategy. Collaborated in a team setting to
present the platform's value proposition, operational structure, and long-term growth potential as part of the AREC
230 course project.
Timeline
Customer Service- Sales
Staples
05.2024 - 08.2024
Customer Service Representative
Save-On-Foods
06.2023 - Current
Bachelors of Science - Agribusiness
University of Saskatchewan
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