Summary
Work History
Education
Skills
Timeline
Generic

POOJAN GANDHI

Regina,SK

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Work History

Sales Associate

Lowes
- 01.2022
  • Assisting customer inquiries professionally and building relationships by determining their needs
  • Resolving customer complaints by utilizing resources and creating better shopping experience
  • Responding to customer inquiries through calls, emails and providing information regarding orders
  • Educating customers regarding promotions, offers and financing options for better experience
  • Providing support to different department during peak hours and busy seasons
  • Offered favorable client experience that involved a solid grasp of the product
  • Worked on a variety of projects in the receiving department, such as handling
  • Worked to meet and exceed sales goals time and time again.

Sales Associate

Walmart
12.2022
  • Greeted customers, provided product recommendations, and assisted in the selection of products
  • Demonstrated and explained the features and benefits of products to customers
  • Provided excellent customer service by addressing customer inquiries and complaints in a timely and professional manner
  • Processed transactions using the Point of Sale (POS) system and handled cash transactions
  • Maintained a clean and organized sales floor, ensuring products were stocked and shelves were properly labeled
  • Achieved and exceeded sales targets by actively promoting products and providing exceptional customer service
  • Participated in team meetings, training sessions, and store events to improve product knowledge and sales skills.

Education

BBA - Banking And Financial Support Services

University of Regina
Regina, SK

Certificate in “FINANCE ESSENTIALS” from -

IMPERIAL SCHOOL OF BUSINESS
London

Skills

  • Excellent Customer Service Skills
  • Interpersonal Communication Skills
  • Multitasking Skills
  • Marketing Techniques
  • Knowledge of sales techniques and strategies
  • Proficient in Microsoft Office and CRM software
  • Guest Relations
  • Complex Problem-Solving

Timeline

Sales Associate

Walmart
12.2022

Sales Associate

Lowes
- 01.2022

BBA - Banking And Financial Support Services

University of Regina

Certificate in “FINANCE ESSENTIALS” from -

IMPERIAL SCHOOL OF BUSINESS

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POOJAN GANDHI