POOJA KAPOOR

• Leading QA efforts for the Business Banking Application implementation at National Bank of Canada (NBC), ensuring seamless delivery from lower environments to UAT and Production.
• Defined and executed test plans, strategies, automation frameworks, and in-sprint testing aligned with Agile delivery cycles.
• Spearheaded automation testing using Playwright, Selenium WebDriver, TestNG, JUnit, BDD (Cucumber), achieving over 80% automation coverage within sprints.
• Performed comprehensive testing of the application on iOS and Android devices covering functionality to ensure cross-platform compatibility.
• Conducted thorough API testing with Postman, alongside backend database validations to ensure end-to-end integration.
• Managed and optimized CI/CD pipelines via Jenkins; monitored automation jobs and build health to enable continuous integration and smooth releases.
• Led defect triage meetings, prioritized issues, ensured quick resolutions, and collaborated with development teams for timely bug fixes through early testing approaches.
• Proactively engaged in Agile ceremonies by hosting sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives to ensure smooth team collaboration and efficient sprint execution.
• Collaborated closely with Business Analysts, Product Owners, and Developers for requirement analysis, UAT support, and client sign-offs.
• Created, maintained, and validated mock and integrated test data for complex test scenarios across backend and UI layers.
• Highly proficient in using JIRA and Xray for test management, defect tracking, and detailed test reporting.

• Led end-to-end test strategy design and implementation for critical applications like NFU, MyServe, messageserv, and A$M ensuring alignment with business changes as per BRD for V release and design requirements through detailed analysis and stakeholder collaboration.
• Developed and executed risk-based automated test cases using BDD framework with selenium and Java, resulting in improved test coverage and reduced manual effort across V releases.
• Authored and managed test cases in qTest Test Management Tool for new feature releases and regression cycles.
• Worked in a fast-paced Agile team, actively participating in sprint planning, daily stand-ups, and sprint reviews to align QA activities with development goals.
• Designed, scripted, and maintained automated regression suites for functional and UI workflows, including file upload/download validation in NFU, ensuring consistent performance across builds.
• Conducted load and performance testing for NFU file processing and myServ UI components, identifying key bottlenecks and contributing to performance improvements plans.
• Actively participated in design reviews and technical walk throughs to align QA coverage with architectural and functional flows.
• Pushed automation and enhancement code to Git repositories post successful testing and Operational Readiness (OR) process approvals, contributing to stable CI/CD deployments.
• Merged tested feature branches into mainline following QA sign-off, ensuring CI/CD pipeline continuity and release readiness.
• Reviewed and approved pull requests (PRs) from team members, maintaining high-quality standards, consistency, and adherence to coding guidelines.
• Created and configured Jenkins jobs for test automation and build verification, enabling early defect detection and ensuring continuous application quality.
• Monitored Jenkins pipelines regularly to validate test runs, identify flaky builds, and troubleshoot failures proactively.
• Authored and maintained test documentation, including test scripts, traceability matrices, and management-level test reports to support audits and release readiness.
• Maintained defect triage cycles, collaborated closely with developers to ensure timely bug resolution and adherence to QA sign-off criteria.
• Periodically reviewed and enhanced testing methodologies to align with Fundserv’s evolving technology stack and business goals.
• Supported security and compliance validation efforts by reviewing automated security scan reports and signing off on code quality metrics.
• Provided ongoing estimates and status updates on test activities, changes, and scope shifts to project stakeholders.

TD is transforming the Public Site by making it responsive and accessible for users with disabilities by following WCAG guidelines. Along, there are many new components have been designed like TFSA calculator, ULOC, ULOAN calculator, Descriptors, GIC & RESL rates UI and API integration with new interface etc.

Roles & Responsibilities:

• Led QA activities for TD Bank’s Public Website Transformation project, focusing on making the site responsive and accessible (WCAG 2.0 compliant) for users with disabilities across web and mobile platforms.
• Functioned as both QA Lead and Scrum Master, actively hosting Agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.
• Defined and executed robust test plans, test strategies, risk mitigation plans, and coordinated testing efforts across multiple stakeholders.
• Developed and enhanced automation frameworks using Selenium WebDriver, TestNG, Java, and BDD (Cucumber) with Page Object Model (POM) design pattern, driving early defect detection and significant cost savings.
• Implemented continuous integration testing using Jenkins, enabling automated regression across various environments (SIT, PAT, staging, production).
• Led Accessibility Testing efforts using JAWS, VoiceOver, Talkback, and integrated Accessibility Crawler into automation scripts to validate WCAG compliance.
• Conducted detailed UI testing with Applitools for visual validations across devices and environments, ensuring consistent design and functionality.
• Automated functional, regression, and cross-browser testing across desktop and mobile platforms (Xcode, Android Studio, SeeTest).
• Oversaw API and backend testing using Postman and database validations using SQL.
• Led defect triage meetings, collaborated with business teams for early defect resolutions, and provided continuous status reporting.

Tools: Java, Selenium Web Driver, BDD, TestNG, Junit, Jenkins, Eclipse, Git, HTML, CSS, XML, Jira, Confluence, JAWS, See Test , Voiceover, Talkback, Postman, Xcode, Android studio.

Roles and Responsibilities:

• Led testing for digital banking solutions including biometrics (Fingerprint, Eye, Voice recognition).
• Built Automation Framework with Selenium, TestNG, Maven & POM.
• Conducted Functional, Integration, and Regression Testing across mobile & web platforms.
• Ensured Accessibility compliance using JAWS, Voiceover, and Talkback tools.
• Tools: Selenium, Java, Jira, qTest, Oracle, SQL Server.

Roles and Responsibilities:

• Delivered Automation Testing with 72% time savings using Selenium & Tosca.
• Validated Responsive UI, performed Regression & Functional Testing.
• Automated tests integrated into Jenkins pipelines for CI.
• Tools: Selenium, Tosca, Java, Jenkins, SQL, Oracle.

Roles & Responsiblities:

• Gathered and reviewed business/functional requirements, use cases, design and architecture documents
• Performed gap analysis on the received documents to ensure that there are no gaps
• Requested for project overview and application overview from business perspective for better understanding
• Documented detailed test cases by incorporating both positive and negative condition in test plan tab of Quality Center.
• Mapped both test scenarios and test cases to requirements in Quality Center using requirement coverage functionality.
• Identified test cases for Sanity testing based on the business priority.
• Executed Sanity test cases on the received build to validate the stability of the build as per user acceptance testing.
• Executed test cases from quality center to perform functionality, regression, system integration, End to End, GUI, Cross Browser, URL navigation, Content and Database testing.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database, prioritizing the bugs and keeping track of them through defect tracking database.

Tools: HTML, XML, DHTML, ASP, ASP.NET, Applets, Servlets, Oracle, UNIX, Windows NT, QC, QTP, Load Runner

Roles and Responsibilities:

• Attended requirement review meetings to ensure that the system meets all primary requirements.
• Created and maintained Test Cases as per standard operating procedures.
• Performed manual testing on the whole application.
• Involved in all stages of testing process – Smoke Testing, Functional Testing, Regression and Ad hoc Testing.
• Extensively involved in the User Acceptance Test (UAT) and assisted in preparing the training Manuals.
• Involved in preparing Requirement Traceable Matrix (RTM).
• Used Quality Center for reporting defects
• Performed SQL queries for Database Testing of the application
• Recorded scripts for regression and re-testing using QTP.

Tools: VBscript, xml, oracle, windows XP, QC, QTP, Excel.