Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
BusinessAnalyst
POOJA VIROJA

POOJA VIROJA

Analyst
Toronto,Ontario

Summary

Highly motivated and detailed-oriented analyst who is skilled at leveraging data to develop actionable solutions to business challenges and data visualization to create meaningful insights.

Experienced QA analyst at identifying and documenting complex software problems and causes. Designs test plans, execute them, and trains newer colleagues. Demonstrates practiced expertise in SDLC and participates in requirement analysis and work efforts reviews to offer early input on functional requirements and potential risks.

Proven ability to work in a team environment with excellent analytical, interpersonal, troubleshooting, and communication skills.

Overview

9
9
years of professional experience
2
2
Certification

Work History

Inventory Analyst Associate

RONA
02.2022 - Current
  • Oversee inventory and conduct regular sales analysis for the department.
  • Create and distribute essential reports and dashboards to identify inventory gaps in pricing and quantity.
  • Analyze complex and diverse data to derive insightful findings.
  • Construct displays and showcases based on the latest floor planogram designs.
  • Assist with sales by providing product demonstrations and showcasing merchandise.
  • Foster customer relationships by delivering excellent customer service and post-sales support.

Software Quality Assurance Analyst

Publicis Sapient
Gurugram, India
01.2014 - 12.2021
  • Led and supervised a team responsible for regression testing, ensuring adherence to project timelines and effectively coordinating with clients
  • Collaborated with the performance team on a regular basis, providing them with relevant business scenarios to facilitate their execution of performance testing
  • Developed and adapted test data for performance and automation testing cycles, employing innovative strategies to optimize testing efficiency and accuracy
  • Created comprehensive test plans, test scenarios, and detailed test cases, meticulously documenting all relevant testing data and conditions to meet the specific needs of each testing cycle
  • Conducted engaging demo sessions and managed defect tracking, proactively communicating with clients to prioritize testing activities and ensure customer satisfaction
  • Mentored team members and facilitated knowledge transfer sessions, playing a key role in ensuring a thorough understanding of the application and enhancing overall performance.

Business Account Portfolio Manager

HDFC Bank
11.2012 - 11.2013
  • Managed a diverse portfolio of high and medium-net-worth clients, offering advisory services and customized products in collaboration with the central product team.
  • Executed strategic business plans to expand existing accounts and acquire new ones by collaborating with cross-functional teams.
  • Conducted daily banking operations, nurtured customer relationships, resolved inquiries, and provided tailored solutions to meet their needs.
  • Oversaw diverse banking processes and supported audit compliance as part of an audit support team.

Education

Master of Professional Studies - Analytics

Northeastern University
Toronto, ON
03.2023

Bachelor of Engineering - Electronics & Communication

Dharmsinh Desai University
India
05.2009

Skills

  • BI Tools: Tableau, Power BI
  • Programming Languages: R, Python
  • Software Tools: JIRA, QC, MTM, CRM
  • Requirements Traceability Matrix
  • Documentation and Presentation
  • Dataset Creation and Analysis
  • Test case creation and execution
  • Cross Browser and Mobile testing
  • Defect Management
  • Agile and Scrum Environments
  • Team Mentoring
  • Data Analysis

Certification

AWS Certified Cloud Practitioner certification

AZ-900, Microsoft certified: Azure Fundamental

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You miss 100 percent of the shots you never take.
Michael Jordan

Timeline

Inventory Analyst Associate

RONA
02.2022 - Current

Software Quality Assurance Analyst

Publicis Sapient
01.2014 - 12.2021

Business Account Portfolio Manager

HDFC Bank
11.2012 - 11.2013

Master of Professional Studies - Analytics

Northeastern University

Bachelor of Engineering - Electronics & Communication

Dharmsinh Desai University

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